ServiceNow Knowledge Manager

Apex Systems; Kennesaw (GA); Hybrid; USD 96,432 - 101,942; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K program with company match

Employee stock purchase program

Health Savings Account

SupportLinc Employee Assistance Program

Access to training programs

Job summary

A leading IT services company is seeking a ServiceNow Knowledge Management Specialist for a contract position in the United States. You will spearhead the migration of knowledge from Confluence to the ServiceNow Knowledge Management module. The ideal candidate should have a strong background in structuring knowledge content within ServiceNow and managing knowledge bases. A great opportunity to be part of a forward-thinking team with comprehensive benefits and professional development support.

Qualifications

• 3+ years of experience with ServiceNow Knowledge Management module.
• Proven experience creating and managing a ServiceNow Knowledge Base.
• Expertise in organizing and structuring existing knowledge for migration into ServiceNow.
• Experience in knowledge base migration preferred.

Responsibilities

• Lead the migration of existing knowledge base from Confluence to ServiceNow.
• Ensure a seamless transition of knowledge content.

Skills

ServiceNow Knowledge Management module

Creating and managing a ServiceNow Knowledge Base

Organizing and structuring knowledge content

Experience with Confluence

Job description

3 days ago Be among the first 25 applicants

This range is provided by Apex Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$70./hr - $74.00/hr

Apex Systems is currently hiring for a ServiceNow Knowledge Management Specialist with a leading financial organization in Charlotte, Plano, Pennington, or Kennesaw.

Duration: 12-24 month W2 contract

Location: Charlotte, NC or Pennington, NJ or Kennesaw, GA or Plano, TX

Pay range: $70-74/hr

This individual will be responsible for leading the migration of our existing knowledge base from Confluence to the ServiceNow Knowledge Management module. The ideal candidate will have a strong background in structuring and organizing knowledge content within ServiceNow and ensuring a seamless transition.

Qualified candidates will have the following experience and skills:

• 3+ years of experience with ServiceNow Knowledge Management module
• Proven experience creating and managing a ServiceNow Knowledge Base
• Expertise in organizing and structuring existing knowledge for migration into ServiceNow
• Experience in a knowledge base migration is preferred
• Experience with Confluence is preferred

If you are interested, please apply here or email an updated copy of your resume to [e-mail]

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Project Management

Industries

Banking and Financial Services

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