ServiceNow IT/OT Asset Management Transformation Lead

EY; McLean (VA); Hybrid; USD 143,000 - 262,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Paid time off

Medical and dental coverage

Job summary

EY seeks a ServiceNow Consulting Manager to lead transformation teams and drive IT/OM asset management implementations across platforms for clients in a hybrid work model. You will mentor 5–10+ resources, shape AI-enabled asset strategies, and partner with clients to deliver high-quality, enterprise-scale solutions.

Ideal candidates bring 4–6 years of ServiceNow experience, CSA/CAD certifications, and a proven track record in large-scale advisory engagements while navigating both agile and

Qualifications

• Bachelor's degree in CS/ISM/Engineering or similar.
• Typically, 4–6 years of ServiceNow IT/OM Asset Management project experience.
• ServiceNow CSA or CAD certification.
• Minimum of 2 of the following certifications: Hardware Asset Management, Software Asset Management, Data Foundations.
• 5+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills and team leadership.
• Driver’s license valid in the U.S. and ability to travel.

Responsibilities

• Lead ServiceNow IT/OM Asset Management projects and solutions delivery.
• Manage and mentor a multi-disciplinary team including offshore resources.
• Build and foster client relationships and demonstrate EY value.
• Provide guidance on process and technology transformations.
• Lead design sessions and requirements workshops with stakeholders.
• Operate in waterfall and agile delivery models, including planning and risk logs.
• Support pre-sales activities including proposals and estimates.

Skills

Engagement lead

Team mentoring

Client relationships

Business acumen

AI capabilities

ServiceNow IT/OM

ITSM integration

Agile & Waterfall

Education

Bachelor's degree in related field

Tools

Armis

Now Assist

AI Control Tower

ServiceNow ITOM

Job description

EY seeks a ServiceNow Consulting Manager to lead transformation teams and drive IT/OM asset management implementations across platforms for clients in a hybrid work model. You will mentor 5–10+ resources, shape AI-enabled asset strategies, and partner with clients to deliver high-quality, enterprise-scale solutions.

Ideal candidates bring 4–6 years of ServiceNow experience, CSA/CAD certifications, and a proven track record in large-scale advisory engagements while navigating both agile and