ServiceNow IT/OM Asset Management Lead

EY; Los Angeles (CA); Hybrid; USD 143,000 - 262,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plan

Hybrid work model

Paid time off

Job summary

EY in the United States is seeking a ServiceNow Consulting Manager to lead transformation teams and deliver complex IT/OM Asset Management solutions across clients. You will define user requirements, oversee UI development across mobile, web, and tablet platforms, and drive engagements with cross-functional teams.

You will guide a multi-disciplinary team, mentor junior staff, and foster strong client relationships while contributing to pre-sales activities and strategic roadmaps that align

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar.
• 4–6 years of ServiceNow IT/OM Asset Management project experience.
• ServiceNow CSA or CAD certification.
• Minimum of 2 of the following ServiceNow certifications: Hardware Asset Management, Software Asset Management, Data Foundations.
• 5+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills – executive communication, adaptability, problem solving, teamwork, relationship building, dependability and organization.
• Experience leading teams and supervising others.
• Driver's license valid in the U.S. and ability to travel.

Responsibilities

• Act as engagement or workstream lead across all aspects of a ServiceNow IT/OM Asset Management project and solution delivery.
• Mentor and manage a multi-disciplinary team including offshore resources.
• Build and foster client relationships and demonstrate EY value.
• Shape AI-enabled asset management roadmaps and advise on CMDB/ITOM/ITSM connectivity.

Skills

Leadership

Client relationships

Business acumen

Communication

Pre-sales

Education

Bachelor's degree

Tools

ServiceNow

Job description

EY in the United States is seeking a ServiceNow Consulting Manager to lead transformation teams and deliver complex IT/OM Asset Management solutions across clients. You will define user requirements, oversee UI development across mobile, web, and tablet platforms, and drive engagements with cross-functional teams.

You will guide a multi-disciplinary team, mentor junior staff, and foster strong client relationships while contributing to pre-sales activities and strategic roadmaps that align