ServiceNow IRM Engineer

Govserviceshub; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading service provider is seeking a ServiceNow IRM Engineer to join their dynamic team in New York. The ideal candidate will be responsible for designing scalable solutions in ServiceNow, participating in the full development lifecycle, and collaborating with product owners and engineers. Applicants should have experience with ServiceNow configurations and be well-versed in agile methods.

Qualifications

• Experience in ServiceNow platform configuration and implementation.
• Strong understanding of agile methodologies and tools.
• Proficient in generating technical documentation.

Responsibilities

• Deliver development projects on time including design, testing, and documentation.
• Conduct code reviews to maintain standards.
• Prepare configurations for production environments.

Skills

ServiceNow

Agile principles

Technical documentation

Unit testing

Implementation design

Job description

New York, United States | Posted on 10/11/2025

The position of ServiceNow IRM Engineer will be a partof a dynamic and growingteam within the GRCT organization at American Express. The successful candidate will beresponsible for designing scalable and optimal solutions across the Compliance & Riskdomains with hands on configuring in the Service Now platform as well ascutting edge technology to offer the best solution to support the business needs. They will provideService Now experience, leveraging Business and Technical knowledge to helpdevelop and implement business partner strategies on time and within budget. TheCandidate will participate in a wide range of activities across the portfolio,supporting functionalcapabilities and working primarily with other Engineers, ProductOwners, Staff Architects and Staff Engineers:

Responsibilities

• Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.
• Completes technical/implementation design documentation.
• Provides estimates for design, build, test, and implementation phases.
• Undertakes regular implementation and code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding techniques to engineers in scrum team.

Requirements

• Assists with updates to program specification/implementation documentation.
• Works with scrum team to prepare configurations for production.
• Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with wider testing strategy.
• Escalates, provides feedback, and proposes changes to implementation specifications.
• Provides consultation to product owners with recommendations to drive their requirements to success.
• Provides input into technical roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party technical and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change.
• Participate as part of a scrum team utilizing agile principles and tools including Rally.