ServiceNow HRSD Technical Consultant

Talent Groups; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Talent Groups is seeking a ServiceNow HRSD Technical Consultant to design, develop, and implement HRSD solutions based on business requirements. Strong hands-on experience on the ServiceNow platform with HRSD implementation is essential.

Responsibilities include configuring HRSD modules such as HR Case Management, HR Services, Employee Center, Lifecycle Events, and knowledge management; and developing Business Rules, Client Scripts, Script Includes, and UI policies.

Qualifications

• Hands-on development on the ServiceNow platform.
• Mandatory implementation experience in ServiceNow HRSD.
• Strong knowledge of HRSD modules including HR Case Management, HR Core, HR Services, Employee Center/Employee Center Pro, Lifecycle Events/HR Journeys, HR Knowledge Management, HR Agent Workspace.
• Experience in ServiceNow configuration and customization including Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Data Policies, and Notifications.
• Good understanding of HR service delivery processes, employee lifecycle management, and HR operations.

Responsibilities

• Design, develop, and implement ServiceNow HRSD solutions based on business and functional requirements.
• Configure and customize HRSD modules, including: HR Case Management, HR Services, HR Core, Employee Center / Employee Center Pro, Lifecycle Events / HR Journeys, HR Knowledge Management, HR Agent Workspace, HR Service Catalog.
• Develop and maintain: Business Rules, Client Scripts, Script Includes.

Skills

ServiceNow Platform

HRSD Implementation

Business Rules

Client Scripts

UI Policies

UI Actions

Script Includes

ACLs

Data Policies

Notifications

Job description

ServiceNow HRSD Technical Consultant JD:

• Mandatory requirement to have active CIS-HRSD Certification

4–10 Years (Minimum 3+ years in ServiceNow HRSD implementation and development.)

• Design, develop, and implement ServiceNow HRSD solutions based on business and functional requirements.


• Configure and customize HRSD modules, including:

HR Case Management, HR Services, HR Core, Employee Center / Employee Center Pro, Lifecycle Events / HR Journeys, HR Knowledge Management, HR Agent Workspace, HR Service Catalog

• Develop and maintain:


• Business Rules


• Client Scripts


• Script Includes

Required Skills & Qualifications:

• Strong hands-on development experience on the ServiceNow platform.


• Mandatory implementation experience in ServiceNow HRSD.


• Strong knowledge of HRSD modules including:


• HR Case Management, HR Core, HR Services, Employee Center / Employee Center Pro, Lifecycle Events / HR Journeys, HR Knowledge Management, HR Agent Workspace


• Experience in ServiceNow configuration and customization including Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Data Policies, and Notifications.


• Good understanding of HR service delivery processes, employee lifecycle management, and HR operations.

Preferred Qualifications:

• CAD – Certified Application Developer


• Micro-Certification – Enterprise Onboarding and Transitions


• Micro-Certification – Human Resources Integrations


• Experience with Employee Center Pro


• Experience with HRSD integrations with Workday, SAP SuccessFactors, or other HCM systems


• Experience with Virtual Agent, AI Search, Now Assist for HRSD, and ServiceNow Employee Experience capabilities


• Experience with Performance Analytics, dashboards, and HR reporting


• Experience working in Agile/Scrum delivery methodology


• Exposure to Service Portal / UI Builder


• Understanding of ITIL and Enterprise Service Management concepts