ServiceNow Engineer: ITSM Automation & ITOM AI

Tangensis, Inc; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology company located in Plano, Texas, is seeking a ServiceNow Developer / Platform Engineer. In this role, you will design and develop IT Service Management (ITSM) applications focusing on automation and efficiency, manage ITIL-aligned modules including Service Catalog and CMDB, and implement IT Operations Management practices. A master's degree in Computer Science or a related field is required, along with relevant experience. This position offers an opportunity to innovate in a technology-driven environment.

Qualifications

• Master's degree in Computer and Information Science or Equivalent +1 year of experience.
• Any suitable combination of education, training or experience accepted.

Responsibilities

• Design and develop ITSM and custom applications with automation.
• Customize and manage ITIL modules including Service Catalog, CMDB, HRSD, and Change Management.
• Work on ITOM implementation and practice development.

Skills

Automation

ITIL practices

ServiceNow

Gen AI solutions

Education

Master's degree in Computer and Information Science or Equivalent

Job description

A technology company located in Plano, Texas, is seeking a ServiceNow Developer / Platform Engineer. In this role, you will design and develop IT Service Management (ITSM) applications focusing on automation and efficiency, manage ITIL-aligned modules including Service Catalog and CMDB, and implement IT Operations Management practices. A master's degree in Computer Science or a related field is required, along with relevant experience. This position offers an opportunity to innovate in a technology-driven environment.