ServiceNow Developer — Automation, GenAI & SAM

US Tech Solutions; Cleveland (OH); On-site; USD 90,000 - 110,000; Full time

Job summary

A global staff augmentation firm in Cleveland is seeking a skilled ServiceNow Developer to design and implement applications and workflows on the ServiceNow platform. The ideal candidate will automate business processes, enhance user experiences, and support ITSM solutions. Responsibilities include developing custom workflows, testing applications, and collaborating with teams to gather requirements. Qualifications include strong problem-solving skills and a ServiceNow Certified System Administrator certification. This role offers an opportunity to integrate GenAI capabilities into existing processes.

Qualifications

• Strong problem-solving, communication, adaptability, and collaboration skills.
• ServiceNow Certified System Administrator (CSA).
• Experience with software asset management platforms such as SAMPro.

Responsibilities

• Develop automated workflows to improve IT and business operations.
• Create custom service portal pages, widgets, and user interface components.
• Prepare test plans, execute unit tests, and ensure high-quality delivery.
• Partner with teams to gather requirements and implement solutions.
• Produce clear and comprehensive technical documentation.

Skills

Problem-Solving

Communication

Adaptability

Collaboration

Education

ServiceNow Certified System Administrator (CSA)

Tools

SAMPro

Job description

A global staff augmentation firm in Cleveland is seeking a skilled ServiceNow Developer to design and implement applications and workflows on the ServiceNow platform. The ideal candidate will automate business processes, enhance user experiences, and support ITSM solutions. Responsibilities include developing custom workflows, testing applications, and collaborating with teams to gather requirements. Qualifications include strong problem-solving skills and a ServiceNow Certified System Administrator certification. This role offers an opportunity to integrate GenAI capabilities into existing processes.