ServiceNow Engineer

Kforce Inc; Jacksonville (FL); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

401(k)

Life insurance

Job summary

Kforce is seeking a ServiceNow Engineer in Jacksonville, FL to lead development, optimization, and administration of a large-scale enterprise workflow and service management environment. The ideal candidate will bring a strong blend of platform engineering, systems integration, and governance capabilities, with hands-on experience in scalable enterprise solutions across multiple functions and locations.

This role demands strategic thinking and practical execution to keep the platform efficient

Qualifications

• 10+ years of experience supporting, engineering, and enhancing enterprise technology platforms and business-critical systems.
• Experience with service management, operational resilience, security processes, and workflow automation in large-scale environments.
• Experience establishing configuration, asset, or data governance frameworks.
• Proven ability to scale enterprise platforms across multiple functions or locations.

Responsibilities

• Lead ongoing development, optimization, and administration of a large-scale enterprise workflow and service management environment.
• Enhance platform capabilities and support complex business processes across the organization.
• Collaborate with cross-functional teams to ensure scalable and efficient platform operations.
• Provide strategic and hands-on technical expertise to adapt to evolving business needs.

Job description

Responsibilities

Kforce has a client that is looking for a ServiceNow Engineer in Jacksonville, FL. Overview: The client is looking for an experienced platform engineer to lead the ongoing development, optimization, and administration of a large-scale enterprise workflow and service management environment. This individual will play a key role in enhancing platform capabilities, supporting complex business processes, and driving improvements across multiple operational areas. The ideal candidate brings a strong blend of platform engineering, systems integration, and administration experience, with the ability to navigate highly customized environments and support enterprise-wide solutions. Success in this role requires both strategic thinking and hands-on technical expertise to ensure the platform remains scalable, efficient, and aligned with evolving business needs.

Requirements

• 10+ years of experience supporting, engineering, and enhancing enterprise technology platforms and business-critical systems
• Strong background in service management, operational resilience, security-related processes, and workflow automation within large-scale enterprise environments
• Experience establishing and maintaining configuration, asset, or data governance frameworks to support organizational visibility and operational effectiveness
• Proven ability to support and scale enterprise platforms across multiple business functions, geographic locations, or complex organizational structures

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.