ServiceNow Developer • ITSM & Data Migration (Onsite Navy)

BETA Systems International; San Diego (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

BETA Systems International (BSI) is hiring for an onsite ServiceNow-focused engineer in the San Diego area to migrate a legacy portal and build custom apps for a naval maintenance client.

The role requires leading architecture, agile ceremonies, and admin training, with strict security and PII/PHI protection. Expect collaboration with government personnel in a Navy installation environment.

Qualifications

• Five years of information technology experience, including three years configuring and developing on an enterprise platform.
• Experience with JavaScript, HTML, CSS, XML, Web Services, SAML, SSO, and LDAP integration.
• Working knowledge of Field Service processes (work orders, auto-assignment, territory management, preventive maintenance).
• Understanding of federal data compliance and security standards, including protection of PII/PHI.
• Experience communicating technical solutions to non-technical stakeholders.

Responsibilities

• Lead design and configuration of ServiceNow modules (Flow Designer, REST/SOAP, App Engine).
• Migrate data and business logic from legacy Oracle APEX to ServiceNow.
• Build ITSM capabilities for IT and Facilities ticketing with custom workflows.
• Configure role-based access control and protect PII/PHI data.
• Translate requirements into designs, architecture docs, and agile user stories.
• Run Scrum ceremonies (planning, stand-ups, demos, retros).
• Train client admins through workshops and knowledge transfer.
• Report progress to government leads per POAM instructions.
• Advise on when to use out-of-the-box vs custom development.

Skills

JavaScript

HTML/CSS

XML/Web Services

SAML/SSO/LDAP

Security/PHI

Agile Scrum

ServiceNow

Stakeholder communication

Tools

REST/SOAP

ServiceNow App Engine

Job description

BETA Systems International (BSI) is hiring for an onsite ServiceNow-focused engineer in the San Diego area to migrate a legacy portal and build custom apps for a naval maintenance client.

The role requires leading architecture, agile ceremonies, and admin training, with strict security and PII/PHI protection. Expect collaboration with government personnel in a Navy installation environment.