ServiceNow Developer - Information Technology

MaineHealth; Westbrook (ME); Remote; USD 90,000 - 122,000; Full time

Benefits offered by this job

Fully remote role

Flexible work options

Student loan assistance

Professional development

Well-being resources

Parental leave

Job summary

MaineHealth is seeking an experienced ServiceNow Developer to join our Information Services team in a fully remote role. You will develop, configure, maintain, and optimize ServiceNow applications and workflows to support ITSM, ITOM, and CMDB across a large healthcare organization.

You will collaborate with technical teams and business partners, translate complex requirements into practical solutions, and ensure clear communications while delivering robust, scalable platforms.

Qualifications

• Minimum of 3 years of ServiceNow development experience.
• Experience with ITSM, ITOM and CMDB required.
• Certifications CSA and CAD required.

Responsibilities

• Develop, configure, maintain and optimize ServiceNow applications and workflows.
• Design and implement solutions to improve efficiency and processes.
• Collaborate with technical teams and business partners and communicate clearly.

Skills

ServiceNow

ITSM

ITOM

CMDB

Communication

Education

ServiceNow CSA

ServiceNow CAD

ITIL Foundation

Job description

Description

MaineHealth Corporate

Information Services

Req #: 93070

Are you a ServiceNow Developer who loves solving complex problems, building smart solutions, and making technology work better for everyone? MaineHealth is looking for an experienced ServiceNow Developer to join our team in a fully remote role, supporting and enhancing the technology that keeps a large healthcare organization running smoothly.

In this role, you'll work hands-on with the ServiceNow platform, developing, configuring, maintaining, and optimizing applications and workflows. You'll help design and implement solutions that improve efficiency, streamline processes, and support business needs across the organization. You'll also collaborate with technical teams and business partners, so strong communication skills and the ability to explain technical concepts clearly are just as important as your development expertise.

We're looking for someone with at least 3 years of relevant experience, including hands-on expertise with ServiceNow IT Service Management (ITSM), IT Operations Management (ITOM), and Configuration Management Database (CMDB). ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications are required, while experience with Strategic Portfolio Management (SPM) is a plus.

If you enjoy building creative solutions, tackling technical challenges, and working with a collaborative team where your ideas and expertise can make a real impact, this could be a great opportunity to bring your ServiceNow skills to MaineHealth— all while working remotely!

Summary

The ServiceNow Developer role will provide administration, application development, maintenance and technical support using web programming techniques to configure robust solutions using the ServiceNow platform.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: Bachelor's Degree or equivalent work experience in Computer Science or Engineering preferred.
• License/Certifications: ServiceNow Certification(s), ITIL Foundation 3 or 4 preferred.
• Experience: Two years of experience in analysis and design within the software developer lifecycle preferred. One year of experience in designing and building in the ServiceNow platform preferred.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $89,980.80 to $121,721.60 per year.

Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

If you have questions about this role, please contact [e-mail]