ServiceNow Developer

OSF HealthCare; Peoria (IL); On-site; USD 52,000 - 62,000; Full time

Job summary

OSF HealthCare is seeking a ServiceNow Developer I to mature and extend the ServiceNow platform. The role analyzes user needs, designs and tests solutions, and documents all aspects for future maintenance and upgrades.

The candidate collaborates with other ServiceNow admins/developers to deliver robust solutions, supports maintenance, and ensures customer expectations are met. The position is salaried and open to authorized US workers; no sponsorship provided.

Qualifications

• Education: Associates Degree required.
• Strong interpersonal and communication skills with proficiency in Microsoft software.
• High analytical and problem-solving ability with attention to detail.
• Basic knowledge of application development or programming in C#, Java, C++ or related languages.

Responsibilities

• Mature the ServiceNow platform by analyzing user needs and designing, developing and testing solutions.
• Document all aspects of solutions for future maintenance and upgrades.
• Collaborate with other ServiceNow admins and developers to create robust solutions.
• Support issues/maintenance and improve service while enabling new capabilities on ServiceNow.
• Manage customer expectations and interactions; participate in team quality initiatives and follow best-practice web programming techniques.

Skills

Interpersonal skills

Communication skills

Microsoft software proficiency

Analytical skills

Problem solving

Detail oriented

Education

Associates Degree

Bachelor's Degree (preferred)

Tools

C#

Java

C++

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career.

Expected pay for this position is $38.02 - $44.73/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.

Overview

About Pointcore, Inc.

Pointcore serves the healthcare industry through proven excellence in key services that enable patient care including technology services (application, IT, network and cybersecurity), healthcare technology management (HTM or biomedical equipment services), supply chain, business and construction. As an extension of OSF HealthCare, one of the nation’s leading healthcare organizations, Pointcore leages decades of experience serving hospitals and clinics of all sizes to extend resources, share cost and utilize common infrastructure with external clients, all to the benefit of patients. Learn more about Pointcore innovation by following us on LinkedIn and at Pointcore.com.

This position is for a ServiceNow Developer and the strongest candidates will have experience as a ServiceNow administrator and/or developer.

POSITION SUMMARY

The ServiceNow Developer I, under direct supervision of department leadership, plays a key role in maturing the ServiceNow platform. Analyzes users' needs and then design, develop and test solutions to meet those needs. Documents every aspect of solutions as a reference for future maintenance and upgrades. Collaborates with other ServiceNow admins and developers to create solutions, improve processes, support issues/maintenance in order to continually improve service and provide new capabilities on the ServiceNow platform. Assists with the management of customer expectations and customer interactions. Participates in team quality initiatives and uses best practice web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform.

This role is open to individuals who are already authorized to work indefinitely in the United States. Current and/or future sponsorship for work authorization is not available.

Qualifications

• REQUIRED QUALIFICATIONS: Education: Associates Degree
• Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.
• Other requirements/information: Basic knowledge and understanding of application development and/or computer programming in C#, Java, C++ or other related programming language.

Preferred Qualifications

• Education: Completion of a Bachelor's Degree with concentration in Business Administration, Computer Science, Healthcare or other closely related field.
• Experience: 1 year of experience in healthcare or information technology. 1 year of experience with the ServiceNow Platform.

OSF HealthCare is an Equal Opportunity Employer.