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Ekloud Data Labs leads the design, development, and delivery of AI-powered solutions on the ServiceNow platform, leveraging Now Assist, Generative AI, and AI Agents.
The role requires hands-on architecture, design reviews, and rapid prototyping of AI capabilities across enterprise ITSM workflows, with strong English communication and collaboration across teams.
We are building AI-powered solutions and enterprise ITSM capabilities on the ServiceNow platform using Now Assist, Agentic AI, and Generative AI.
Lead the design, development, and delivery of AI-powered solutions on ServiceNow, including Build Agent, Now Assist, Generative AI, and AI Agents, staying hands-on across architecture, design reviews, proof of concepts, and complex AI implementations, and identifying where AI can add value across workflows and platform services.