ServiceNow Developer

C3EL; West Mifflin (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Job summary

C3EL seeks a ServiceNow Developer to design, configure, develop, deploy, document, and sustain ServiceNow workflow applications for the Naval Reactors Laboratory Field Office at Bettis Atomic Power Laboratory in West Mifflin, PA. The role requires U.S.

citizenship and DOE L clearance eligibility. You will work on ITSM, ITOM, Workflow, Catalog, and custom modules, ensuring compliance with Federal IT and cybersecurity standards while supporting business processes in a highly regulated environment.

Qualifications

• U.S. Citizenship.
• Eligible to obtain and maintain a DOE L clearance.
• Proficient configuring, scripting, developing, and deploying ServiceNow solutions across ITSM, ITOM, Workflow, Catalog, and custom apps.
• Understand Federal IT compliance requirements involving change control, configuration management, auditability, secure workflow development, and documentation.

Responsibilities

• Design and develop ServiceNow applications, forms, workflows, catalog solutions, and custom applications.
• Configure and script ServiceNow modules.
• Provide operations support for deployed applications.
• Document developed and deployed modules.
• Maintain development tracking and audit records.
• Support workflow automation and special projects.
• Brief management on development status.
• Ensure ServiceNow activities comply with DOE/NNSA, Federal IT, cybersecurity, configuration-management, and documentation requirements.

Skills

ServiceNow development

Scripting

Workflow design

Education

Bachelor's degree in computer science or information technology

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow Workflow

ServiceNow Catalog

Job description

**CONTINGENT UPON CONTRACT AWARD**

Overview:

Job Title: ServiceNow Developer

Security Clearance: DOE L (or DoD Secret or higher equivalent)

Location: West Mifflin, PA

(Due to the nature of the work and contract requirements, U.S. Citizenship isrequired.)

Description:

C3EL is seeking a ServiceNow Developer to support the Naval Reactors Laboratory Field Office (NRLFO) Mission Support Division at Bettis Atomic Power Laboratory in West Mifflin, PA. The Developer will design, configure, develop, deploy, document, and sustain ServiceNow workflow applications supporting business and technical processes within a highly regulated Federal environment.

Responsibilities will include, but not be limited to:

• Design and develop ServiceNow applications, forms, workflows, catalog solutions, and custom applications.
• Configure and script ServiceNow modules.
• Provide operations support for deployed applications.
• Document developed and deployed modules.
• Maintain development tracking and audit records.
• Support workflow automation and special projects.
• Brief management on development status.
• Ensure ServiceNow activities comply with DOE/NNSA, Federal IT, cybersecurity, configuration-management, and documentation requirements.

Minimum Qualifications:

• U.S. Citizenship.
• Must be eligible to obtain and maintain a DOE L clearance. (DoD Secret or higher clearance reciprocity may be utilized while DOE adjudication is being completed.)
• Must demonstrate proficiency configuring, scripting, developing, and deploying solutions across ServiceNow modules including ITSM, ITOM, Workflow, Catalog, and custom applications.
• Must understand Federal IT compliance requirements involving change control, configuration management, auditability, secure workflow development, and documentation.

Preferred Qualifications:

• Experience integrating ServiceNow with enterprise systems operating under Federal compliance requirements.
• Familiarity with secure development lifecycle practices.
• Experience developing SOPs, IT procedures, and compliance documentation.
• Workflow/process-improvement experience.
• Demonstrated ability to collaborate across Government, contractor, and technical organizations.

Education:

• Bachelor's degree in computer science, Information Technology, or a related field and at least two years of directly relevant ServiceNow development/administration experience.