ServiceNow Developer- On Site in PA

AET FEDERAL INC; West Mifflin (Allegheny County); On-site; USD 55,000 - 110,000; Part time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

AET Federal Inc. is seeking a ServiceNow Developer in West Mifflin, PA to design and build ServiceNow solutions within a federal compliance environment (DOE/NNSA, FISMA/NIST).

The role supports NRLFO Mission Support Division’s business and technical workflows, delivering auditable, well-documented applications. The candidate will configure ITSM, ITOM, workflow, catalog, and custom applications, maintain module documentation, and provide ongoing support for deployed ServiceNow solutions.

Qualifications

• Bachelor's degree in CS/IT or related field.
• Minimum 2 years of ServiceNow development/administration experience.
• Proficiency configuring, scripting, developing, and deploying across ITSM, ITOM, workflow, catalog, and custom apps.

Responsibilities

• Design, develop, and implement ServiceNow workflow applications.
• Configure ServiceNow forms, workflows, and ITSM/ITOM modules per requirements.
• Maintain documentation and audit logs for deployed modules.
• Provide ongoing operations support for ServiceNow apps.
• Maintain progress-tracking docs for development tasks and projects.
• Deliver bi-weekly progress briefings and flag risks to management.
• Follow cyber, physical security and safety policies.
• Support automation initiatives and align with DOE/NNSA guidance.

Skills

ServiceNow development

ITSM

ITOM

Workflow design

Scripting

Documentation

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

ServiceNow

Job description

Benefits:

• Health insurance


• Paid time off


• Vision insurance


• 401(k)


• Dental insurance

About the Role

AET Federal is seeking a ServiceNow Developer located in West Mifflin, PA to design and build ServiceNow solutions supporting NRLFO Mission Support Division's business and technical workflows, working within a federal compliance environment (DOE/NNSA, FISMA/NIST) to deliver secure, well-documented, auditable applications.

Key Responsibilities

• Design, develop, and implement ServiceNow workflow applications supporting business and technical needs


• Configure ServiceNow applications, forms, and workflows to stakeholder requirements across ITSM, ITOM, workflow, catalog, and custom applications


• Maintain accurate documentation and a log of developed/deployed modules for audit and tracking


• Provide ongoing operations support for deployed ServiceNow applications and modules


• Build and maintain progress-tracking documentation for development tasks and projects


• Deliver bi-weekly progress briefings to management; proactively flag at-risk completion dates and reasons


• Maintain awareness of and comply with cyber, physical security, and safety policies


• Develop, maintain, and document ServiceNow development policies, processes, and procedures


• Support mission-driven automation/workflow initiatives and coordinate development requests per DOE/NNSA and Naval Reactors IT guidance

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field


• Minimum 2 years of directly relevant ServiceNow development/administration experience


• Demonstrated proficiency configuring, scripting, developing, and deploying solutions across ServiceNow modules (ITSM, ITOM, workflow, catalog, custom applications)


• Must be able to obtain and maintain DOE "L" access authorization prior to contract start (Required)


• Commute to site in West Mifflin, PA daily (Required)


• Be able to work Part-Time from 09:00AM-03:00 PM Monday-Friday


• Working knowledge of federal IT compliance frameworks — change control, configuration management, auditability, secure workflow development, documentation standards for sensitive unclassified systems


• Excellent verbal and written communication skills; able to present complex ServiceNow information clearly per DOE/NNSA reporting expectations

Preferred Qualifications

• Experience integrating ServiceNow with enterprise systems under federal compliance standards; familiarity with secure development lifecycle requirements


• Experience contributing to organizational IT procedures, SOPs, and compliance documentation


• Strong interpersonal/collaboration skills working across federal contractors, government offices, site personnel, and technical teams