Cybersecurity Operations Analyst

Apogee Engineering, LLC; Morningside (MD); On-site; USD 100,000 - 150,000; Full time

Job summary

Apogee Engineering, LLC is seeking a Cybersecurity Operations Analyst for on-site support at Joint Base Andrews (JBA) in Andrews, MD. The role supports critical DoD missions within the EACN, including C3 services, airborne and laboratory environments, with responsibilities to monitor, respond, and report cyber incidents.

The position requires US citizenship and TS/SCI clearance, a Bachelor's degree (Master's preferred), and eight years of DoD experience (five in DoD).

Qualifications

• Eight years of technical DoD experience, including five in DoD domains.
• Bachelor's degree required; Master's preferred.
• US citizenship and TS/SCI clearance required.

Responsibilities

• Support SLC3S-A Operations, Mobility Air Forces (MAF) Ops, E-4B/NAOC, and US Navy E-6B missions.
• Support EACN A2G2s, SIL, and GSOC.
• Identify, diagnose, mitigate, and report service interruptions; coordinate root-cause analyses and status updates.
• Utilize Incident Response Plan and document events in ServiceNow to optimize responses.
• Coordinate changes across environments; ensure procedures are followed and changes recorded and scheduled.
• Provide daily ticket reviews, updates and reports.
• Apply ITSM processes and ITIL best practices; working knowledge of ServiceNow ITSM.

Skills

US citizen

TS/SCI clearance

CIS-ITSM

CISSP

ITIL

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

ServiceNow ITSM

RMF

Job description

Overview

Apogee has an exciting new opportunity foraCybersecurity Operations Analystto provide support for the Executive Airlift Communications Network (EACN) support task order, which provides Command, Control, Communications (C3) services for multiple critical U.S. Government missions via multiple Air to Global Information Grid (A2G2’s) supported by a Systems Integration Lab (SIL).

This is a full-time position located on-site at Joint Base Andrews (JBA) in Andrews, MD.

*** This position is contingent upon contract award.***

Responsibilities

• Provide support to Senior Leader Command, Control, Communications Systems-Airborne (SLC3S-A) Operations, Mobility Air Forces (MAF) Operations, Air Force Global Strike Command’s (AFGSC) E-4B aircraft, also known as the National Airborne Operations Center (NAOC), and U.S. Navy E-6B Mercury aircraft.
• Provide support to EACN Air to GIG Gateways (A2G2s), EACN Systems Integration Laboratory (SIL), and the Government Security Operations Center (GSOC).
• Identify, diagnose, mitigate, and report any service interruptions, including mitigation of identified cyber incidents/vulnerabilities/network attacks (as described within DAFI 17-10, Risk Management Framework (RMF) for Air Force Information Technology (IT) within the Executive Airlift environment.
  • Drive resolution by coordinating with internal and external teams to identify the root cause, restore service with workarounds if necessary, and communicate status to affected stakeholders throughout and following the incident.
• Utilize the Incident Response Plan and document the details of the event in ServiceNow to optimize response actions.
• Coordinate changes across the application environments, ensuring correct procedures are followed and changes are accurately recorded, scheduled, and controlled.
• Provide daily ticket reviews, updates, and reports.
• Execute common business processes and framework through IT Service Management (ITSM) processes and the IT Infrastructure Library (ITIL) best practices, and have a working knowledge of ServiceNow ITSM platform.

Qualifications

Minimum Experience:

Citizenship: Must be a US citizenClearance:Must have and be able to maintain a TS/SCI level clearance

Certifications:

• Certified Implementation Specialist – IT Service Management (CIS-ITSM)
• Certified Information Systems Security Professional (CISSP)

Education:Bachelor's DegreeYears of Experience: Eight (8) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience

Preferred Qualifications:Education:Master's DegreeYears of Experience:Six (6) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience

Additional Information:Location: Joint Base Andrews (JBA) in Andrews, MDOn-site: Full-time on-site positionTravel:10% travel may be required

*** This position is contingent upon contract award.***