ServiceNow Developer

Agile Resources, Inc.; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Agile Resources, Inc. is seeking a Platform Specialist in Atlanta, Georgia to shape the design and roll-out of a robust ServiceNow ecosystem. The ideal candidate will have over 5 years of experience managing ServiceNow platforms and transforming manual workflows into seamless digital experiences.

Your main tasks will include architecting tailored automation solutions, establishing robust security protocols, and leading quality assurance processes to ensure peak system performance.

Qualifications

• 5+ years of experience engineering and maintaining ServiceNow ecosystems.
• Strong foundation in ITIL frameworks.
• Experience in compliance auditing and managing access rules.

Responsibilities

• Architect and build tailored automation solutions.
• Construct workflows using modern design tools and scripting.
• Establish and monitor security protocols.
• Lead quality assurance and troubleshooting activities.

Skills

ServiceNow ecosystem management

ITIL frameworks

Role-based security structures

Compliance auditing

Operational support

Job description

Ready to play a pivotal role in shaping how a premier federal IT consulting partner delivers enterprise-level automation? We are searching for a platform specialist to champion the design, roll-out, and continuous improvement of a robust ServiceNow ecosystem. If you thrive on transforming manual workflows into seamless digital experiences, safeguarding platform security, and solving complex architecture puzzles, this is your next big project.

Here's What You'll Be Doing

• Architect and build tailored automation solutions, custom views, and logic configurations across IT service delivery modules to meet shifting mission requirements.
• Construct workflows using modern design tools, scripting, and custom policies to eliminate friction and maximize operational efficiency.
• Establish and monitor security protocols, managing group permissions, access control lists, and data governance to ensure complete compliance.
• Lead end-to-end quality assurance, validation routines for platform updates, and deep dive troubleshooting to maintain peak performance and health.

Here's what our ideal candidate has:

• 5+ years of dedicated experience engineering and maintaining ServiceNow ecosystems, backed by a solid foundation in ITIL frameworks.
• Solid grasp of role-based security structures, compliance auditing, and managing access rules within complex environments.
• Experience handling the full development lifecycle, from unit testing and deployment management to providing tier-level operations support.