Servicenow CPQ Specialist

CloudIngest INC; United States; In loco; USD 140.000 - 200.000; Tempo pieno

Descrizione del lavoro

CloudIngest INC is seeking a highly skilled ServiceNow CPQ Specialist with 10+ years experience to lead the architecture, design, and implementation of our ServiceNow SOM ecosystem. You will be the primary technical authority responsible for deploying and optimizing the native ServiceNow CPQ module.

You will bridge the gap between front-office sales operations and back-office order fulfillment, building attribute-based product configurators, pricing engines, and automated fulfillment workflows,

Competenze

• 3+ years of dedicated ServiceNow experience with focus on CSM, OM, or SOM.
• Hands-on experience building attribute-based configuration rules and pricing matrices.
• Bachelor's degree in Computer Science, Information Systems, or related field.

Mansioni

• Lead end-to-end design and deployment of the ServiceNow CPQ module.
• Build and maintain attribute-based product catalogs using Logik.ai.
• Configure matrix pricing, multi-tier subscriptions, bundle discounts.
• Utilize Flow Designer and Integration Hub for quote approvals and e-signatures.
• Integrate Now Assist for CPQ to streamline conversational quoting.
• Collaborate with Sales Ops, Finance, and Legal to codify quoting policies.

Conoscenze

ServiceNow CPQ

Flow Designer

Logik.ai

Order Management

Formazione

Bachelor's degree in Computer Science, Information Systems, or related field

Strumenti

ServiceNow Platform

Logik.ai configuration engine

Salesforce CPQ

Oracle BigMachines

Descrizione del lavoro

We are seeking a highly skilled ServiceNow CPQ Specialist with 10+ years experience to lead the architecture, design, and implementation of our ServiceNow Sales and Order Management (SOM) ecosystem. In this role, you will be the primary technical authority responsible for deploying and optimizing the native ServiceNow CPQ module. You will bridge the gap between front-office sales operations and back-office order fulfillment by building robust, attribute-based product configurators, pricing engines, and automated fulfillment workflows.

Core Responsibilities

• CPQ Architecture & Implementation: Lead the end-to-end design and deployment of the ServiceNow CPQ module, including CPQ Foundation and Advanced applications.
• Product Modeling & Configuration: Build and maintain complex, attribute-based product catalogs using the Logik.ai configuration engine embedded within the Now platform. Eliminate product sprawl by creating dynamic, rules-driven selection paths.
• Pricing & Logic Definition: Configure matrix pricing, multi-tiered subscription structures, bundle discounting rules, and localization logic within the CPQ engine.
• Workflow Automation: Utilize ServiceNow Flow Designer and Integration Hub to orchestrate automated quote-approval matrices, e-signature loops, and smooth handoffs to downstream fulfillment.
• Generative AI Integration: Implement and optimize Now Assist for CPQ capabilities to streamline conversational quoting and automated line-item generation for sales teams.
• Cross-Functional Collaboration: Partner with Sales Operations, Finance, and Legal teams to translate business quoting policies into highly efficient automated system rules.

Required Qualifications

• ServiceNow Expertise: 3+ years of dedicated experience developing on the ServiceNow platform, with a strong focus on Customer Service Management (CSM), Order Management, or Sales and Order Management (SOM).
• CPQ/Configurator Experience: Hands-on experience building attribute-based configuration rules, pricing matrices, and constraint logic (experience with Logik.ai, Salesforce CPQ, or Oracle BigMachines is highly transferable).
• Education: Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent professional experience).

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Implementation Specialist in Customer Service Management or Order Management
• Prior training or certification in Logik.ai Commerce Logic Engine