Servicenow-cmdb Discovery Engineer

Tata Consultancy Services; Jersey City (NJ); On-site; USD 95,000 - 120,000; Full time

Job summary

Tata Consultancy Services Limited is seeking a ServiceNow - CMDB Discovery Engineer in Jersey City, NJ. The role focuses on designing, implementing and supporting discovery, CMDB and service mapping within ITOM, with cloud integrations to AWS and Azure.

Responsibilities include developing APIs, workflows, and dashboards, while ensuring accurate data models and relationships across on-prem and cloud environments. Strong collaboration across IT teams is required.

Qualifications

• 6-8 years of demonstrated technical experience with ServiceNow discovery, CMDB and service mapping.
• Proficiency in ServiceNow development, including creating custom applications, modules and workflows.
• Understanding of ServiceNow data model, tables and relationships.
• Experience deploying and managing ServiceNow discovery on on-prem, AWS and Azure.
• Strong knowledge of ServiceNow CMDB and CSDM framework.
• Experience with REST API integration with third party tools such as Intune, SCCM, Tanium, Qualys, VMWare etc.

Responsibilities

• Design, implement and support ServiceNow discovery, CMDB and service mapping.
• Develop ServiceNow APIs, Workflows, Flow Designer, and UI pages/macros.
• Integrate with AWS/Azure cloud platforms for discovery and provisioning.
• Create custom reports, dashboards and visualizations for CMDB metrics.
• Collaborate with IT teams to ensure accurate data relationships and topology.

Skills

ServiceNow Discovery

CMDB

ITOM

API development

Scripting (JavaScript)

REST API integration

Flow Designer

ServiceNow workflows

Cloud integration (AWS/Azure)

ITIL knowledge

SQL/SQL Server

Reporting dashboards

Job description

Job Description

ServiceNow - CMDB Discovery Engineer

• 6-8 years of demonstrated technical experience with design, implementation and support of ServiceNow discovery, CMDB and service mapping.
• Proficiency in ServiceNow development, including creating custom applications, modules and workflows
• Understanding of ServiceNow data model, tables and relationships
• Deep functional and technical understanding and implementation experience with ServiceNow ITOM discovery and CMDB
• Experience deploying and managing ServiceNow discovery on on-prem, AWS and Azure
• Experience enhancing and/or creating patterns to support custom discovery
• Experience implementing and managing service mapping
• Strong knowledge and experience with ServiceNow CMDB and CSDM framework
• Understanding of Cloud Provisioning, and integration of ServiceNow with AWS and Azure cloud platforms is required
• Strong understanding of network, infrastructure and application components and their inter-relationships to effectively support discovery and service mapping
• Knowledge of ServiceNow orchestration for automating IT processes
• Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
• Experience with scripting languages such as JavaScript, Angular.js, Perl, Powershell
• Good understanding of ITIL
• Experience implementing REST API integration with third party tools such as Intune, SCCM, Tanium, Qualys, VMWare etc.
• Ability to create custom reports, dashboards and visualizations
• Familiarity with ServiceNow Performance Analytics
• Experience with .Net development and backend SQL Server is preferred
• Strong problem-solving skills, communication and collaboration skills

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Location

Jersey City, NJ

Function

TECHNOLOGY

Role

Engineer

ID

435883

Skills

Service Now

Salary Range- $95,000-$120,000 a year

$95,000 - $120,000