ServiceNow Change Lead, Governance & Process (Hybrid)

ExlService Holdings, Inc.; Buffalo (NY); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Annual Bonus

Job summary

ExlService Holdings, Inc. in Buffalo, NY is seeking an experienced ServiceNow Change Management Specialist to optimize our end-to-end change management process.

You will ensure all technology changes are assessed, documented, approved, and implemented with clear governance and minimized business risk. The role operates in a hybrid model (3 days in office) with a competitive salary range and eligibility for an annual bonus based on performance and company results.

Qualifications

• Experience with ServiceNow Change Management processes and governance.
• Ability to work in a hybrid Buffalo, NY environment.
• Strong communication with stakeholders.

Skills

Change management

Governance

Tools

ServiceNow

Job description

ExlService Holdings, Inc. in Buffalo, NY is seeking an experienced ServiceNow Change Management Specialist to optimize our end-to-end change management process.

You will ensure all technology changes are assessed, documented, approved, and implemented with clear governance and minimized business risk. The role operates in a hybrid model (3 days in office) with a competitive salary range and eligibility for an annual bonus based on performance and company results.