ServiceNow Business Process Consultant

Alldus; Chicago (IL); Remote; USD 150,000 - 200,000; Full time

Job summary

An established industry player is on the lookout for a ServiceNow Business Process Consultant to join their dynamic team. This fully remote role emphasizes collaboration with business stakeholders and technical experts to ensure that solutions are effectively designed and implemented. You will be responsible for writing process documents, conducting feasibility analyses, and leading system validation efforts. If you have a passion for optimizing business processes and enjoy working in a collaborative environment, this opportunity could be the perfect fit for you.

Qualifications

• Experience in Business Process Analysis and Functional Requirements Specification.
• Strong documentation and stakeholder communication skills.

Responsibilities

• Collaborate with Technical Architects to ensure development meets requirements.
• Prepare documentation and validate functionalities post-development.

Skills

Business Process Analysis

Functional Requirements Specification

Documentation Skills

Stakeholder Communication

Feasibility Analysis

Tools

ServiceNow

Job description

I am currently seeking a ServiceNow Business Process Consultant. This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts.

Fully Remote

1. Work with ServiceNow Technical Architects/Developers to explain the requirements and ensure development is according to specified functional requirements (Functional Lifecycle Testing)
2. Hands on experience on writing the process documents, process flows and Functional Requirements Specification documents
3. Asking probing questions to understand and clarify requirements
4. Feasibility analysis of customer requirements
5. Confirm whether the requirements will result into Configurations or Customizations
6. Suggesting on Best Practices related to Configurations or Customizations
7. Suggesting best suited/alternate ways for achieving required functionality
8. Prepare detailed documentation on functional specifications and review/finalize same after review
9. Validate/Test the functionalities during / or after completion of development
10. Maintain an interface with business users and other key stakeholders and keep them synchronized with progression
11. Lead system validation and UAT efforts with client
12. Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Engineering and Information Technology

Industries

Staffing and Recruiting