ServiceNow Business Analyst

Bravium Consulting Inc.; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

A leading consulting firm in technology is looking for a skilled ServiceNow Business Analyst to support federal government clients. The ideal candidate will have a strong analytical background and a commitment to delivering innovative solutions while collaborating with various stakeholders. This role offers competitive salaries and a comprehensive benefits package in a dynamic, team-oriented environment.

Benefits

15 PTO days

11 paid holidays

Medical Insurance

Dental Insurance

Vision Insurance

Short and Long Term Disability coverage

401k Program with match

Employee Assistance Program

Maternity Leave

Paternity Leave

Annual performance bonuses

Referral bonus

Flexible work arrangements

Qualifications

• U.S. Citizenship required.
• 5+ years of business analysis experience.
• Hands-on experience with ServiceNow.

Responsibilities

• Collaborate with stakeholders to gather and document requirements.
• Facilitate solution design and user acceptance testing.
• Conduct workshops and presentations.

Skills

Analytical skills

Interpersonal skills

Communication skills

Business process documentation

Education

Bachelor’s degree in Business, Information Systems, Computer Science or related field

Tools

ServiceNow

Jira

Confluence

Microsoft Visio

Job description

Join to apply for the ServiceNow Business Analyst role at Bravium Consulting Inc.

Join to apply for the ServiceNow Business Analyst role at Bravium Consulting Inc.

Description

Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast-executing solutions. As a three-time ServiceNow Partner of the Year—winning

Description

Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast-executing solutions. As a three-time ServiceNow Partner of the Year—winning Creator Workflow Partner of the Year in 2022, ServiceNow Store Partner of the Year in 2024 AND 2025 ServiceNow Worldwide Innovation Partner of the Year! — we take pride in our expertise and commitment to excellence.

At Bravium, we believe that our people are our greatest strength, which is why we invest in hiring top talent who align with our core values:

• Strive for Greatness
• Do the Right Thing
• Foster Teamwork
• Respect Each Other
• Grow Together
  
  
  

We are seeking a skilled ServiceNow Business Analyst to join our team supporting federal government clients. This role is ideal for professionals with strong analytical capabilities, a deep understanding of ServiceNow, and a commitment to delivering high-impact solutions in a mission-driven environment.

Key Responsibilities:

• Collaborate with government stakeholders to elicit, analyze, and define functional and technical requirements for ServiceNow implementations and enhancements.
• Facilitate the prioritization of business needs, translating them into scalable ServiceNow solutions that align with agency goals and compliance standards.
• Design and document business processes, workflows, functional specifications, user stories, and test plans.
• Lead and support system and user acceptance testing to ensure solutions meet business requirements and quality standards.
• Partner with technical teams to validate functionality and ensure solutions are built to specifications.
• Develop and maintain a strong understanding of federal agency operations, applying industry best practices to drive continuous improvement.
• Conduct workshops and presentations to communicate requirements, process improvements, and system capabilities to both technical and non-technical audiences.
  
  
  

Required Qualifications:

• U.S. Citizenship is required
• Active Public Trust clearance or the ability to obtain one
• Minimum 5 years of business analysis experience, preferably in a government or federal consulting environment
• Bachelor’s degree (or equivalent experience) in Business, Information Systems, Computer Science, or related field
• Hands-on experience with ServiceNow, including familiarity with common modules and functionality
• Understanding of Agile methodologies and tools (e.g., Jira, Confluence)
• Strong interpersonal and communication skills, with the ability to present complex ideas clearly and effectively
• Proficiency in developing business process documentation using Microsoft Visio or similar tools
• Experience translating business needs into detailed technical requirements
• Familiarity with the Software Development Life Cycle (SDLC) and ITSM best practices
• Demonstrated ability to work effectively in fast-paced, team-oriented environments with diverse stakeholders
  
  
  

About Bravium Consulting

Bravium Consulting provides technology and management consulting services for the public and private sectors. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly-executed solutions.

Bravium Consulting is rapidly growing and we are always looking for intelligent and motivated people to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us. We offer competitive salaries and a comprehensive benefits package which includes:

• 15 PTO days
• 11 paid holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term and Long Term Disability coverage with 100% premium support
• 401k Program with Bravium matching 100% of up to 4% of salary
• Training Program
• Employee Assistance Program
• Maternity Leave
• Paternity Leave
• Annual performance bonuses
• Referral bonus
• Flexible work arrangements
  
  
  

Bravium Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Bravium Consulting Inc. by 2x

Sign in to set job alerts for “Business Analyst” roles.

United States $120,000.00-$150,000.00 1 month ago

Sr Associate, Senior Business Analyst & Special Projects

United States $75,000.00-$95,000.00 5 days ago

Greater Phoenix Area $90,000.00-$108,000.00 5 days ago

Dallas, TX $59,000.00-$71,000.00 5 days ago

Atlanta, GA $80,000.00-$96,000.00 5 days ago

Greater Chicago Area $120,000.00-$144,000.00 5 days ago

United States $90,000.00-$120,000.00 2 days ago

United States $90,000.00-$110,000.00 1 month ago

Business Analyst – Power Platform Projects

Senior Business Analyst with P&C - 100% Remote

United States $112,632.00-$122,632.00 1 week ago

North Carolina, United States $68,033.34-$88,443.35 5 months ago

United States $70,000.00-$85,000.00 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.