ServiceNow Automation Architect – ITSM & AI Workflows

Armanino LLP; United States; Remote; USD 134,000 - 211,000; Full time

Benefits offered by this job

Medical, dental, vision

Generous PTO

Flexible work arrangements

401K with Profit Sharing

Wellness program

Parental leave

11 paid holidays

Job summary

Armanino LLP is hiring a ServiceNow Business Systems Developer across multiple locations including New York, Salt Lake City, Chicago, Philadelphia, Dallas, and more. You will design, build, test, and support ServiceNow automation solutions for ITSM, End User Support, and infrastructure operations.

Youll develop workflows, catalog automations, and integrations using Flow Designer, IntegrationHub, MID Server, scripting, and APIs to automate enterprise IT processes.

Qualifications

• Bachelors degree in Information Technology, Computer Science, Information Systems, or related field or equivalent experience.
• 5+ years of experience in infrastructure engineering, cloud operations, ServiceNow development, IT operations, or automation.

Responsibilities

• Design, build, test, and support ServiceNow automation solutions for ITSM, End User Support, and infrastructure operations.
• Develop workflows, integrations, catalog automations, scripts, and reusable components using ServiceNow tools.
• Automate enterprise IT processes across provisioning, access management, endpoint services, cloud operations, monitoring, and security workflows.
• Collaborate with cross-functional teams to identify automation opportunities that improve service delivery.
• Apply AI and automation technologies to improve triage, routing, knowledge management, and decision-making.

Skills

ServiceNow

Automation

ITSM

Flow Designer

APIs

Education

Bachelor7s degree in IT/CS

Tools

IntegrationHub

MID Server

Scripting

Job description

Armanino LLP is hiring a ServiceNow Business Systems Developer across multiple locations including New York, Salt Lake City, Chicago, Philadelphia, Dallas, and more. You will design, build, test, and support ServiceNow automation solutions for ITSM, End User Support, and infrastructure operations.

Youll develop workflows, catalog automations, and integrations using Flow Designer, IntegrationHub, MID Server, scripting, and APIs to automate enterprise IT processes.