ServiceNow ATF Tester & Business Analyst (Hybrid)

DMI; Washington (District of Columbia); Hybrid; USD 87,000 - 107,000; Full time

Benefits offered by this job

Health insurance

401k matching

Tuition assistance

Career development

Wellness programs

Job summary

DMI, LLC is seeking a combined Business Analyst and Tester to support a ServiceNow service management program for the U.S. Senate Sergeant at Arms. The role emphasizes eliciting requirements and running automated tests using the ServiceNow ATF, not manual testing.

The candidate will bridge workshops with business users and test execution after requirements are finalized, with a hybrid work arrangement in Washington, DC.

Qualifications

• Bachelor of Science degree required.
• Five or more years of relevant experience.
• ITIL certification required.

Responsibilities

• Perform and support business process and system analysis, design, improvement, and implementation efforts.
• Translate business process needs into technical requirements.
• Build, maintain, execute, and troubleshoot automated tests using the ServiceNow ATF.
• Develop test plans, test scripts, and related documentation.
• Support user acceptance testing with business users and document results.

Skills

Test automation

Requirements analysis

User stories

Test planning

Acceptance testing

Communication

Interpersonal skills

Education

Bachelor of Science

ITIL certification

Tools

ServiceNow ATF

ServiceNow administration

Defect tracking (ServiceNow)

Job description

DMI, LLC is seeking a combined Business Analyst and Tester to support a ServiceNow service management program for the U.S. Senate Sergeant at Arms. The role emphasizes eliciting requirements and running automated tests using the ServiceNow ATF, not manual testing.

The candidate will bridge workshops with business users and test execution after requirements are finalized, with a hybrid work arrangement in Washington, DC.