Remote ServiceNow QA Analyst | ATF, UAT & Release Readiness

Jobvite, Inc.; United States; Remote; USD 95,000 - 110,000; Full time

Job summary

MetaPhase is seeking an experienced ServiceNow Quality Assurance Analyst to support a mission-critical U.S. Senate engagement.

You will lead QA and testing for ServiceNow applications, focusing on ATF, IT Asset Management capabilities, user acceptance testing, and release readiness. The role requires hands-on testing, test strategy development, and close collaboration with end users, developers, and stakeholders.

Qualifications

• Bachelor’s degree in IT, CS, IS, engineering, or related field.
• 5+ years in QA, software or application testing.
• Hands-on testing of ServiceNow applications in enterprise settings.
• Experience building and running ATF automated tests.

Responsibilities

• Design, execute, and maintain system, functional, regression, and UAT tests.
• Develop automated test scripts using ATF and other tools.
• Create test plans, cases, data, and traceability docs.
• Lead UAT with end users and document results.
• Identify, track, and verify defect resolutions with teams.
• Provide QA expertise across requirements, risk, and release readiness.

Skills

ATF testing

QA strategy

UAT coordination

Defect management

Test planning

Education

Bachelor’s degree

Tools

Jira

Azure DevOps

ServiceNow

Job description

MetaPhase is seeking an experienced ServiceNow Quality Assurance Analyst to support a mission-critical U.S. Senate engagement.

You will lead QA and testing for ServiceNow applications, focusing on ATF, IT Asset Management capabilities, user acceptance testing, and release readiness. The role requires hands-on testing, test strategy development, and close collaboration with end users, developers, and stakeholders.