ServiceNow Asset Inventory Specialist

TekSynap; Minot Air Force Base (ND); On-site; USD 45,000 - 55,000; Full time

Job summary

TekSynap is seeking an Inventory Specialist to support the Enterprise Service Desk for the Defense Logistics Agency. The role focuses on ServiceNow ticket review, asset data integrity, and timely processing of hardware requests within a controlled government environment.

Candidate must hold a secret clearance (IT-II) and have at least one year of warehouse and asset-management experience, including ServiceNow and reporting tools like Power BI.

Qualifications

• Acquire and maintain a secret clearance with IT-II sensitivity.
• Ability to gain Forklift certification if local work area requires.
• Reliable transportation, and ability to use POV to travel on-site.
• Minimum one year of relevant warehouse experience.
• Minimum one year of experience entering asset data and extracting reports from automated inventory tracking systems.
• Minimum one year of experience in performing physical inventories.
• Proficient in Microsoft Excel, Power Point, Word and Adobe.
• One year of ServiceNow experience.
• Experience including accounting work, Power query, Power BI a plus.
• US Citizen

Responsibilities

• Expand daily review of ServiceNow portal customer equipment requests, tasks and tickets to meet DLA Asset Management policies.
• Provide daily customer and team support to facilitate local and regional hardware requirements and requests.
• Respond to email requests for information (RFI)s within 24 hours.
• Perform cyclical physical inventories of all DLA common use IT equipment.
• Monitor stock levels regularly and submit auditable monthly inventory reports.
• Ensure accountability and proper asset lifecycle procedures are used to conform to standards.
• Conduct Receiving/Shipping of DLA hardware and ensure updates are timely for all equipment.
• Identify and communicate solutions to problematic areas of asset control process.
• Verify data accuracy in ITAMS - ServiceNow - to maintain auditable records.
• Draft correspondence and prepare site inventory reports.
• Identify, address, and reconcile inventory variances.
• Ensure all digital hardware documentation maintained per NARA, including contracts and slips.
• Attend weekly team and bi-weekly regional meetings.
• Maintain clean work area and safety standards; maintain hygiene levels.
• Will require onsite travel using personal vehicle, company van, golf cart or other motorized vehicle.

Skills

Secret clearance IT-II

Forklift certification

Reliable transportation

US Citizen

Warehouse experience

Asset data entry

Physical inventories

Power BI

Power Query

Excel

ServiceNow

Accounting work

Tools

ServiceNow

Excel

Power BI

Power Query

Word

Adobe

Job description

TekSynap is seeking an Inventory Specialist to support the Enterprise Service Desk for the Defense Logistics Agency. The role focuses on ServiceNow ticket review, asset data integrity, and timely processing of hardware requests within a controlled government environment.

Candidate must hold a secret clearance (IT-II) and have at least one year of warehouse and asset-management experience, including ServiceNow and reporting tools like Power BI.