ServiceNow Architect (SNA) – SME

Contact Government Services, LLC; Washington; On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

Contact Government Services (CGS) is seeking a ServiceNow Architect (SNA) - SME to support a federal client in Washington, DC. The role focuses on designing and implementing ServiceNow solutions, establishing governance, and delivering scalable applications that advance mission processes.

You will collaborate with cross-functional teams, analyze operational challenges, and produce documentation and reports to support mission objectives while driving continuous improvement, compliance, and

Qualifications

• Recognized subject matter expert with exceptional expertise and leadership in the field.
• Active DoD Top Secret/SCI clearance.

Responsibilities

• Design and implement ServiceNow platform solutions.
• Collaborate with cross-functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Skills

ServiceNow design

Governance standards

Scalable applications

Cross-functional collaboration

Requirements analysis

Documentation and reports

Process improvement

ServiceNow

Tools

ServiceNow

Job description

ServiceNow Architect (SNA) - SME

Work Location:Washington, DC

Employment Type:Full-Time,Expert-Level

Department:Administrative and Logistics Support

CGS is seeking a skilled ServiceNow Architect (SNA) - SME to support mission-critical operations for a federal client.

Skills and attributes for success:

• Design and implement ServiceNow platform solutions,establishgovernance standards, and develop scalable applications that support mission processes.
• Collaborate with cross-functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting missionobjectives.
• Support continuous improvement, compliance, and operational efficiency.

Qualifications:

Minimum of Recognized subject matter expert with exceptionalexpertiseand leadership in the field.

Active DoD Top Secret/SCI.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combinecutting-edgetechnology with world-class personnel to deliver customized solutions that fit ourclient'sspecific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years,we'vebeen growing our government-contracting portfolio, and along the way,we'vecreated valuable partnerships bydemonstratinga commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty throughhard workand self-awareness, professionalism in all we do, and to deliver the best quality to ourconsumersmending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Email: [e-mail]