Senior ServiceNow Architect (SNA) – SME | DoD TS/SCI

Contact Government Services, LLC; Washington; On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

Contact Government Services (CGS) is seeking a ServiceNow Architect (SNA) - SME to support a federal client in Washington, DC. The role focuses on designing and implementing ServiceNow solutions, establishing governance, and delivering scalable applications that advance mission processes.

You will collaborate with cross-functional teams, analyze operational challenges, and produce documentation and reports to support mission objectives while driving continuous improvement, compliance, and

Qualifications

• Recognized subject matter expert with exceptional expertise and leadership in the field.
• Active DoD Top Secret/SCI clearance.

Responsibilities

• Design and implement ServiceNow platform solutions.
• Collaborate with cross-functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Skills

ServiceNow design

Governance standards

Scalable applications

Cross-functional collaboration

Requirements analysis

Documentation and reports

Process improvement

ServiceNow

Tools

ServiceNow

Job description

Contact Government Services (CGS) is seeking a ServiceNow Architect (SNA) - SME to support a federal client in Washington, DC. The role focuses on designing and implementing ServiceNow solutions, establishing governance, and delivering scalable applications that advance mission processes.

You will collaborate with cross-functional teams, analyze operational challenges, and produce documentation and reports to support mission objectives while driving continuous improvement, compliance, and