ServiceNow Architect (SNA) – SME

Contact Government Services, LLC; Washington (District of Columbia); On-site; USD 92,000 - 184,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dependent Care, and Commuter)

Paid Time Off and Observance of State/Federal Holidays

Job summary

A government contracting company is seeking a skilled ServiceNow Architect (SNA) – SME to support mission-critical operations for a federal client. This full-time role requires expertise in ServiceNow platform solutions, cross-functional collaboration, and operational analysis. The successful candidate will also foster continuous improvement and operational efficiency. The position offers a competitive salary range between $92,000 to $184,000 annually, along with a comprehensive benefits package, including health, dental, vision, and 401k.

Qualifications

• Minimum of Recognized subject matter expert with exceptional expertise and leadership in the field.
• Active DoD Top Secret/SCI.

Responsibilities

• Design and implement ServiceNow platform solutions, establish governance standards.
• Collaborate with cross‑functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Skills

ServiceNow platform solutions

Governance standards

Cross-functional collaboration

Operational analysis

Continuous improvement

Job description

ServiceNow Architect (SNA) – SME

Work Location: Washington, DC

Employment Type: Full-Time, Expert-Level

Department: Administrative and Logistics Support

CGS is seeking a skilled ServiceNow Architect (SNA) – SME to support mission‑critical operations for a federal client.

Skills and attributes for success

• Design and implement ServiceNow platform solutions, establish governance standards, and develop scalable applications that support mission processes.
• Collaborate with cross‑functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Qualifications

Minimum of Recognized subject matter expert with exceptionalexpertiseand leadership in the field.

Active DoD Top Secret/SCI.

Our Commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting‑edge technology with world‑class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government‑contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: [e-mail]

$92,000 - $184,000 a year