Senior ServiceNow Architect – Mission-Critical SME

CGS Federal (Contact Government Services); Washington (District of Columbia); On-site; USD 92,000 - 184,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Paid Time Off and Holidays

Job summary

CGS Federal (Contact Government Services) seeks a ServiceNow Architect (SNA) – SME to design, implement, and govern ServiceNow solutions for a DoD/Federal operations environment in Washington, DC. The role emphasizes governance, scalable applications, and collaboration with cross-functional teams to meet mission objectives.

The candidate will analyze challenges, produce documentation and deliverables, and drive continuous improvement and compliance across programs, ensuring efficient operations

Qualifications

• Minimum of Recognized subject matter expert with exceptional expertise and leadership in the field.
• Active DoD Top Secret/SCI.

Responsibilities

• Design and implement ServiceNow platform solutions, establish governance standards, and develop scalable applications that support mission processes.
• Collaborate with cross‑functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Skills

ServiceNow

Tools

ServiceNow

Job description

CGS Federal (Contact Government Services) seeks a ServiceNow Architect (SNA) – SME to design, implement, and govern ServiceNow solutions for a DoD/Federal operations environment in Washington, DC. The role emphasizes governance, scalable applications, and collaboration with cross-functional teams to meet mission objectives.

The candidate will analyze challenges, produce documentation and deliverables, and drive continuous improvement and compliance across programs, ensuring efficient operations