ServiceNow Architect - IT Revenue Services

MaineHealth; Westbrook (ME); On-site; USD 113,000 - 153,000; Full time

Benefits offered by this job

Parental leave

Flexible work options

Student loan assistance

Professional development

Well-being resources

Job summary

MaineHealth Information Services is seeking a ServiceNow Architect to lead consultative design of processes, applications, and data architectures and to ensure portfolio direction aligns with business strategy.

The role requires a Bachelor's degree, ServiceNow certifications, ITIL Foundation preferred, and about five years in analysis and design within the software development lifecycle, with four years in ServiceNow design and build.

Qualifications

• Bachelor's degree or equivalent experience required.
• ServiceNow certification(s) and ITIL Foundation preferred.
• 5 years of analysis and design within the SDLC; 4 years in ServiceNow design/build.

Skills

Analytical thinking

Consulting

Architecture design

Communication

Portfolio alignment

Education

Bachelor's degree or equivalent experience

Tools

ServiceNow Platform

ITIL Foundation

Job description

Description

MaineHealth Corporate

Information Services
Req #: 88306

Summary:
The ServiceNow Architect role is responsible for providing consultative work involving the design of processes, applications, technology and data architectures that establish the direction for portfolios. The ServiceNow Architect ensures alignment of the portfolio with business strategies and industry direction.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Bachelor's Degree and/or equivalent experience/training required.
2. License/Certifications: ServiceNow Certification(s), ITIL Foundation 3 or 4 preferred.
3. Experience: Five years of experience in analysis and design within the software developer lifecycle required. Four years of experience in designing and building in the ServiceNow platform preferred.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $113,360.00to $153,379.20per year.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.