ServiceNow Architect

LightFeather; Washington (District of Columbia); Remote; USD 150,000 - 185,000; Full time

Job summary

LightFeather is looking for a ServiceNow Master Architect to lead enterprise-scale implementations within the Department of State’s Data Analytics and Development program. This fully remote role requires significant architectural expertise and hands-on experience to align ServiceNow solutions with federal frameworks, ensuring compliance and excellence in service delivery.

Qualifications

• 10+ years of ServiceNow architecture and implementation experience.
• Master Architect certification (or equivalent).
• Familiarity with federal compliance frameworks.

Responsibilities

• Architect and deploy ServiceNow solutions across multiple modules.
• Build custom applications and develop AI integrations.
• Ensure federal compliance and mentor junior team members.

Skills

ServiceNow architecture

AI integrations

Windows Server administration

Education

Bachelor’s degree

Master’s preferred

Job description

3 days ago Be among the first 25 applicants

LightFeather is seeking an accomplishedServiceNow Master Architectto lead enterprise-scale ServiceNow implementations within theDepartment of State’s Data Analytics and Development (ADD) program. This role requires deep architectural expertise, hands-on platform experience, and the ability to align ServiceNow solutions with federal security and operational frameworks.

You will drive the deployment of advanced modules, custom applications, AI integrations, and Windows Server enhancements to support evolving mission needs across multiple DOS components.

Position Details:

• Location:Remote (U.S. based only)
• Job Type:Full Time
• Citizenship:U.S. Citizenship Required
• Clearance Requirement:Active Secret Clearance or Higher Clearance
  
  

Responsibilities:

• Architect and deploy ServiceNow solutions across modules: ITSM, ITOM, HR, GRC, Vault, SPM, Automation Engine, CMDB, and more
• Build custom applications and develop AI-powered ServiceNow integrations
• Oversee integrations using APIs, web services, and middleware platforms
• Lead technical workshops and drive stakeholder alignment
• Manage Windows Server environments in conjunction with ServiceNow needs
• Ensure federal compliance (e.g., NIST, FISMA)
• Mentor junior team members and enforce architectural best practices
  
  

Required Qualifications and Skills:

• Bachelor’s degree (Master’s preferred)
• 10+ years of ServiceNow architecture and implementation experience
• Master Architect certification (or equivalent) with strong module diversity
• Familiarity with AI integrations and federal compliance frameworks
• Experience with Windows Server administration
  
  

Preferred:

• Additional certifications in ITSM, HR, ITOM, GRC
• Knowledge of AI/ML technologies and DevOps within ServiceNow
  
  

Why Join LightFeather?

You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs. Experience variety, fulfillment, and the opportunity to work with some of the best in the industry.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Internet Publishing

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