ServiceNow Architect

LightFeather; United States; Remote; USD 60,000 - 250,000; Full time

Job summary

LightFeather is seeking a ServiceNow Master Architect to lead enterprise-scale implementations for the Department of State’s ADD program. This remote role demands extensive experience and a strong understanding of federal security frameworks, offering the chance to work on impactful solutions with a talented team.

Qualifications

• 10+ years of experience in ServiceNow architecture and implementation.
• Master Architect certification (or equivalent) with strong module diversity.
• Familiarity with federal compliance frameworks.

Responsibilities

• Architect and deploy ServiceNow solutions across multiple modules.
• Build custom applications and perform AI-powered integrations.
• Oversee API integrations and ensure federal compliance.

Skills

ServiceNow architecture

AI integrations

API management

Windows Server administration

Education

Bachelor's degree

Master's degree

Job description

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LightFeather is seeking an accomplished ServiceNow Master Architect to lead enterprise-scale ServiceNow implementations within the Department of State’s Data Analytics and Development (ADD) program. This role requires deep architectural expertise, hands-on platform experience, and the ability to align ServiceNow solutions with federal security and operational frameworks.

You will drive the deployment of advanced modules, custom applications, AI integrations, and Windows Server enhancements to support evolving mission needs across multiple DOS components.

Position Details

• Location: Remote (U.S. based only)
• Job Type: Full Time
• Citizenship: U.S. Citizenship Required
• Clearance Requirement: Active Secret Clearance or Higher Clearance
  
  

Responsibilities

• Architect and deploy ServiceNow solutions across modules: ITSM, ITOM, HR, GRC, Vault, SPM, Automation Engine, CMDB, and more.
• Build custom applications and develop AI-powered ServiceNow integrations.
• Oversee integrations using APIs, web services, and middleware platforms.
• Lead technical workshops and drive stakeholder alignment.
• Manage Windows Server environments in conjunction with ServiceNow needs.
• Ensure federal compliance (e.g., NIST, FISMA).
• Mentor junior team members and enforce architectural best practices.
  
  

Required Qualifications And Skills

• Bachelor’s degree (Master’s preferred).
• 10+ years of ServiceNow architecture and implementation experience.
• Master Architect certification (or equivalent) with strong module diversity.
• Familiarity with AI integrations and federal compliance frameworks.
• Experience with Windows Server administration.
  
  

Preferred

• Additional certifications in ITSM, HR, ITOM, GRC.
• Knowledge of AI/ML technologies and DevOps within ServiceNow.
  
  

Why Join LightFeather?

You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs. Experience variety, fulfillment, and the opportunity to work with some of the best in the industry.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Real Estate, Financial Services, and Capital Markets

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