ServiceNow Architect-CSM

GlideFast Consulting; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

GlideFast Consulting is seeking a Technical Architect responsible for the architectural design and delivery assurance utilizing the ServiceNow platform. The ideal candidate will possess significant experience with CSM projects and the ability to develop robust solutions, alongside responsibilities that include application development and technical support.

Benefits

Health, Dental, and Vision Insurance

Flex Paid Time off

401k Retirement Plan

Long and Short-Term Disability

Life Insurance

Referral Program

Quarterly bonus opportunities

Professional Development through training

Work from home

Annual GlideFest Conference

Qualifications

• Minimum 5 years IT related experience.
• 4+ years working on ServiceNow platform.
• 2+ years architecting CSM projects.

Responsibilities

• Write/create custom business rules and client scripts.
• Lead development effort of solutions in CSM.
• Create overall technical architecture for ServiceNow implementations.

Skills

CSM

Education

CSA Certification

Job description

Direct message the job poster from GlideFast Consulting

The Technical Architect will be responsible for overall architectural design and delivery assurance. GlideFast's Architects have broad technical and process knowledge across a wide portfolio of GlideFast's services and products. They work closely with the Business Process Consultant to create Stories by crafting the technical approach for each. The Architect will be crucial in providing administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform.

Location: Remote (USA or Canada)

Employment Status: Full-time and Perm

Skills: CSM

Responsibilities

• Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
• Lead development effort of solutions in the following specialization: CSM
• Custom Application Development (Scoped Applications)
• Create overall technical architecture for ServiceNow implementations that align with customer business requirements
• Attend requirements review and validation sessions as required
• Deliver measurable, positive results within the client and team’s timeline resulting in positive feedback from clients
• Build on current platform knowledge by learning new modules and broadening skillset
• Continue learning service delivery solutions, technologies and methodologies
• Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
• Provide technical best practices, architecture and code review
• Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
• Remain innovative, creative, self-directed…a great leader and team player with a record of accomplishment in managing multiple complex tasks
• Utilize strong communication, presentation, and writing skills
• Maintain current certifications, keep up to date on all Delta releases

Qualifications

• Minimum 5 years IT related experience
• 4+ years working on ServiceNow platform
• 2+ years architecting CSM projects for customers
• CSA Certification
• ServiceNow Application Developer; Implementation Specialist are a plus
• Consulting experience required
• Excellent written, verbal and presentation communication skills.
• Experience leading and directing multiple projects simultaneously.
• Experience delegating work to subordinate or less experienced team members

The starting pay range for this role is $150,000.00 - $190,000.00 + Bonus. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

What we offer?

Health, Dental, and Vision Insurance

Flex Paid Time off

401k Retirement Plan

Long and Short-Term Disability

Life Insurance

Referral Program

Quarterly bonus opportunities for billable employees

Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements

Professional Development through training and advancement opportunities

Work from home

Annual GlideFest Conference

Wellness Programs

EEO Employer

Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting and Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at GlideFast Consulting by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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