ServiceNow Administrator

Oscar; Watsonville (CA); Hybrid; USD 120,000 - 160,000; Part time

Job summary

A staffing agency is hiring an experienced ServiceNow Administrator for a 6-month contract role in Watsonville, CA. The position involves supporting critical platform administration and ITSM operations in a hybrid schedule. Responsibilities include managing ServiceNow platform functions and troubleshooting platform issues. Candidates should have a CSA certification and 3-5 years of hands-on experience with strong knowledge of ITSM processes and module functionalities.

Qualifications

• 3-5 years of hands-on ServiceNow administration experience.
• Strong knowledge of ITSM processes and core modules.
• Familiarity with upgrades and integrations.
• Familiarity with upgrades and integrations.

Responsibilities

• Manage day-to-day ServiceNow platform administration.
• Support and maintain ITSM modules including Incident, Problem, Change, and Service Catalog.
• Handle system upgrades, configurations, and integrations.
• Troubleshoot platform issues and ensure system stability.
• Collaborate with stakeholders to support ongoing enhancements and operational needs.

Skills

ServiceNow administration

ITSM processes

Troubleshooting

Upgrades & integrations

Education

CSA certification

Tools

ServiceNow

Job description

Overview

We are looking for an experienced ServiceNow Administrator to support critical platform administration and ITSM operations for an enterprise environment. This is a 6-month contract with a hybrid schedule based in Watsonville, CA.

Responsibilities

• Manage day-to-day ServiceNow platform administration
• Support and maintain ITSM modules including Incident, Problem, Change, and Service Catalog
• Handle system upgrades, configurations, and integrations
• Troubleshoot platform issues and ensure system stability
• Collaborate with stakeholders to support ongoing enhancements and operational needs

Qualifications

• CSA-certified ServiceNow Administrator
• 3-5 years of hands-on ServiceNow administration experience
• Strong knowledge of ITSM processes and core modules
• Familiarity with upgrades and integrations

Contract type: C2C

Duration: 6 months

Location: Watsonville, CA

Schedule: 2 days onsite, remaining days remote

Oscar Associates Limited (US) is acting as an Employment Business in relation to this vacancy.