ServiceNow Administrator — Hybrid ITSM Specialist (Remote)

Oscar; Watsonville (CA); Hybrid; USD 120,000 - 160,000; Part time

Job summary

A staffing agency is hiring an experienced ServiceNow Administrator for a 6-month contract role in Watsonville, CA. The position involves supporting critical platform administration and ITSM operations in a hybrid schedule. Responsibilities include managing ServiceNow platform functions and troubleshooting platform issues. Candidates should have a CSA certification and 3-5 years of hands-on experience with strong knowledge of ITSM processes and module functionalities.

Qualifications

• 3-5 years of hands-on ServiceNow administration experience.
• Strong knowledge of ITSM processes and core modules.
• Familiarity with upgrades and integrations.

Responsibilities

• Manage day-to-day ServiceNow platform administration.
• Support and maintain ITSM modules including Incident, Problem, Change, and Service Catalog.
• Handle system upgrades, configurations, and integrations.
• Troubleshoot platform issues and ensure system stability.
• Collaborate with stakeholders to support ongoing enhancements and operational needs.

Skills

ServiceNow administration

ITSM processes

Troubleshooting

Education

CSA certification

Tools

ServiceNow

Job description

A staffing agency is hiring an experienced ServiceNow Administrator for a 6-month contract role in Watsonville, CA. The position involves supporting critical platform administration and ITSM operations in a hybrid schedule. Responsibilities include managing ServiceNow platform functions and troubleshooting platform issues. Candidates should have a CSA certification and 3-5 years of hands-on experience with strong knowledge of ITSM processes and module functionalities.