ServiceNow Administrator

MMI; Alpharetta (GA); On-site; USD 95,000 - 125,000; Part time

Job summary

MMI is recruiting for a ServiceNow Administrator based in Alpharetta, Georgia. The role involves leading the implementation of solutions on the ServiceNow platform and providing design and development expertise. Candidates should have 3-5 years of experience with ITSM tools, especially ServiceNow.

The successful candidate will work in a team environment, showcasing strong attention to detail and the ability to manage competing priorities. A strong understanding of ITIL is essential, and experience in a global firm is a plus.

Qualifications

• 3-5 years hands-on ServiceNow or similar ITSM tool experience.
• ServiceNow administration experience required.
• Minimum 5 years of software development experience, preferably in client services.

Responsibilities

• Lead assigned solution implementation efforts on the ServiceNow platform.
• Provide thought leadership in ServiceNow design and development.
• Create and maintain product related communications and training materials.

Skills

ServiceNow or similar ITSM tool experience

Network Security experience

ServiceNow administration

Graphic & Web Design

Technical components knowledge (VPN, LDAP, SSL)

Experience with high traffic web applications

Code integration in large projects

Software development experience

Business analysis and estimation

Self-starter and attention to detail

Experience in a global firm

Understanding of ITSM or ITIL

Virtual team collaboration

Job description

I am recruiting on behalf of a top client, They are seeking for a ServiceNow Administrator

Position type: Contract

Job Requirements

• Lead assigned solution implementation efforts on the ServiceNow platform.
• Provide thought leadership in the ServiceNow design and development of functional requirements
• Create and maintain product related communications and training materials
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
• Ability to work and team with a multitude of different people to balance demands
• Acts independently with indirect supervision

Qualifications

• Skill Requirements: 3-5 years hands-on ServiceNow or similar ITSM tool experience, specifically Asset Management Tools like ServiceNow CMDB/Discovery
• Ideally, Network Security experience
• ServiceNow administration experience required
• Graphic & Web Design experience required
• Knowledge of technical components such as VPN, LDAP, SSL and other such technologies
• Experience implementing high traffic web applications with dynamic UI.
• Demonstrable experience integrating code into large projects and codebases
• Minimum 5 yrs. of software development experience, preferably in client services
• Experience in analyzing and estimating business
• Must be a self-starter and possess excellent attention to detail, and effective time management skills.
• Experience in a global firm a plus
• A fundamental understanding of ITSM or ITIL required
• Works well in a virtual team environment

Additional Information

All your information will be kept confidential according to EEO guidelines.