ServiceNow Administrator

TaskVerse; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Certification/training support

Job summary

MANTECH is seeking a ServiceNow Administrator/Developer to join the USMC Team in Quantico, VA. The role focuses on administering an on-prem ServiceNow environment, developing custom solutions, troubleshooting issues, and ensuring integration with enterprise tools.

The candidate will combine technical expertise with strong problem-solving, maintain platform security, perform patching and upgrades, and contribute to national security initiatives through high-impact projects in a collaborative team.

Qualifications

• Bachelor’s degree plus 2+ years in ServiceNow administration.
• DoD 8570 IAT II certification is mandatory.
• Experience with database administration and Linux operating systems.
• Strong communication and ability to translate user requirements into solutions.

Responsibilities

• Administer and maintain an on-prem ServiceNow instance, including updates and hardening (STIG).
• Develop, configure, and troubleshoot ServiceNow forms, scripts, business rules, and imports.
• Configure SAML SSO for secure authentication and identity management in ServiceNow.
• Maintain knowledge management tools (SharePoint, Dynamics CRM) and related systems.
• Support Linux OS and database environments with STIG/POAM/Mitigation activities.
• Create and maintain user/admin documentation and quick reference guides.

Skills

ServiceNow administration

Patch management

Linux

Documentation

Communication

SAML SSO

Security compliance

Education

Bachelor's degree

Tools

SQL/databases

Job description

About The Company

MANTECH is a leading provider of innovative technology solutions and professional services dedicated to supporting government agencies and defense organizations. With a strong focus on mission- critical projects, MANTECH delivers tailored solutions that enhance operational efficiency, security, and technological advancement. The company prides itself on its commitment to excellence, integrity, and fostering a collaborative work environment that encourages continuous learning and professional growth. MANTECH’s expertise spans various domains including cybersecurity, systems engineering, and software development, positioning it as a trusted partner in national security and defense initiatives.

About The Company

MANTECH is a leading provider of innovative technology solutions and professional services dedicated to supporting government agencies and defense organizations. With a strong focus on mission- critical projects, MANTECH delivers tailored solutions that enhance operational efficiency, security, and technological advancement. The company prides itself on its commitment to excellence, integrity, and fostering a collaborative work environment that encourages continuous learning and professional growth. MANTECH’s expertise spans various domains including cybersecurity, systems engineering, and software development, positioning it as a trusted partner in national security and defense initiatives.

About The Role

MANTECH is actively seeking a motivated, career-oriented ServiceNow Administrator / Developer to join our USMC Team in Quantico, VA. This role is pivotal in managing and enhancing the ServiceNow platform to meet the dynamic needs of our clients. The ideal candidate will possess a blend of technical expertise and problem- solving skills, ensuring the platform's optimal performance, security, and customization. The ServiceNow Administrator / Developer will be responsible for administering the on- premises ServiceNow environment, developing custom solutions, troubleshooting issues, and ensuring seamless integration with other enterprise tools. This role offers a unique opportunity to work on high- impact projects within a collaborative team environment, contributing directly to national security efforts.

Qualifications

The ideal candidate will possess a bachelor’s degree and at least two years of experience in ServiceNow administration, including patching and upgrades. An equivalent combination of education and experience may be considered, with an additional two years of relevant experience substituting for a degree. Certification meeting DoD 8570 IAT II requirements is mandatory, reflecting a solid understanding of cybersecurity standards. Candidates should have experience with database administration, Linux operating systems, and creating comprehensive user and administrative documentation. Strong communication skills and the ability to translate user requirements into functional solutions are essential for success in this role.

Responsibilities

• Administer and maintain an on- premises version of ServiceNow, including installation, configuration, updates, and hardening (STIG compliance).
• Develop, manage, and troubleshoot ServiceNow forms, client scripts, UI scripts, business rules, and scheduled imports to ensure platform efficiency and functionality.
• Configure and troubleshoot SAML single sign- on for secure authentication and identity management within ServiceNow.
• Maintain knowledge management tools such as SharePoint, Dynamics CRM, and other local product creation/dissemination systems.
• Support STIG/POAM/Mitigation statements related to Linux OS and database environments, ensuring compliance and security.
• Create and maintain comprehensive documentation including quick reference guides and administrative manuals to facilitate ongoing support and training.

Benefits

MANTECH offers a competitive benefits package designed to support the well- being and professional development of its employees.

• comprehensive health insurance plans
• retirement savings options
• paid time off
• opportunities for continuous learning and certification

Employees also have access to a collaborative work environment that fosters innovation, teamwork, and career advancement. MANTECH emphasizes work- life balance and provides resources to support personal and professional growth, ensuring a fulfilling employment experience.

Equal Opportunity

MANTECH is an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected class under applicable law. We believe in creating a workplace environment where all employees are valued and empowered to contribute their unique perspectives and talents. We encourage qualified individuals from all backgrounds to apply and join our team in supporting national security initiatives.