ServiceNow Developer

MANTECH; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

MANTECH seeks a motivated, customer-oriented ServiceNow Developer to join our team in Lexington Park, MD. This is a primarily remote position, with responsibilities to configure ServiceNow components and develop customized solutions within the platform.

The role focuses on designing, coding, testing, and maintaining ITSM/ITOM/CMDB solutions, guided by RMF and FedRAMP security requirements, and involves collaboration with remote teams and stakeholders.

Qualifications

• 5+ years of progressively responsible experience specializing in ServiceNow development.
• Active ServiceNow CAD and/or CSA certifications desired.
• Proficiency in JavaScript, Glide APIs and ServiceNow Studio.
• Experience across ITSM, ITOM, CMDB, Flow Designer, and IntegrationHub.
• Familiarity with Agile/Scrum methodologies.
• Experience supporting RMF and federal software accreditation processes.

Responsibilities

• Design, develop, and deploy ServiceNow solutions across ITSM, ITOM, CMDB and integrations.
• Analyze requirements, user stories, and wireframes to deliver performant solutions.
• Develop workflows, business rules, and UI policies with Flow Designer and Integration Hub.
• Perform code reviews and enforce security best practices.
• Troubleshoot platform issues and manage upgrades and deployments of new modules.
• Create technical documentation and provide stakeholder training.
• Ensure compliance with RMF, FedRAMP, and other security frameworks.

Skills

ServiceNow development

JavaScript

Agile/Scrum

ITSM

ITOM

CMDB

Flow Designer

IntegrationHub

RMF compliance

Security best practices

Tools

ServiceNow Studio

Glide APIs

Flow Designer

IntegrationHub

Job description

MANTECH seeks a motivated, career and customer-oriented ServiceNow Developer to join our team in Lexington Park, MD. This is a primarily remote position.

The ServiceNow developer, will be responsible for configuring ServiceNow components and developing customized solutions within the ServiceNow platform.

Responsibilities Include, But Are Not Limited To

• Design, develop, and deploy ServiceNow solutions across SPM, ITSM, ITOM, CMDB, and various scoped applications integrations utilizing best-practice coding standards.
• Analyze requirements, user stories, and wireframes to deliver performant technical solutions.
• Develop workflows, business rules, UI policies, and sophisticated automation utilizing Flow Designer and Integration Hub.
• Perform code reviews, define enterprise development standards, and enforce security best practices.
• Troubleshoot and resolve platform issues while maintaining system reliability and performance and execute ServiceNow platform upgrades, patching, and the deployment of new modules.
• Create technical documentation and provide training and guidance to organizational stakeholders.
• Ensure compliance with RMF, FedRAMP, and other mandatory federal security frameworks and support the software accreditation process

Minimum Qualifications

• 5+ years of progressively responsible experience specializing in ServiceNow development.
• Active ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications.
• Experience in JavaScript, Glide APIs, and ServiceNow Studio, with significant experience across ITSM, ITOM, CMDB, Flow Designer, and IntegrationHub.
• Established track record navigating Agile/Scrum methodologies.
• Proven ability supporting the Risk Management Framework (RMF) and federal software accreditation processes.

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow Certified Implementation Specialist in IT Service Management (CIS-ITSM).
• ServiceNow Certified Implementation Specialist in Strategic Portfolio Management (CIS-SPM)
• Motivated self-starter with exceptional interpersonal skills and the ability to lead remote teams.
• Prior experience supporting federal agencies or defense programs

Security Clearance Requirements

• Active Secret Clearance

Physical Requirements

• Must be able to remain in a stationary position 50%
• The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations