Automotive Service Manager

Midas 591; Portage (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Midas is seeking an automotive service manager to lead all service department activities in a tire and repair shop. This store-manager developmental role emphasizes training and internal promotion.

Responsibility includes overseeing technicians, vehicle inspections, pricing, and inventory, with a customer-focused approach. The role requires leadership, communication, and a flexible schedule, including weekends and holidays.

Qualifications

• A minimum of 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while listening to and consulting customers.
• Follow up with customers on services requested and estimated completion times.
• Oversee inspections and make recommendations, build repair orders, source parts.
• Present pricing estimates and promote shop service specials.
• Lead, manage, and train the team in line with company vision and values.
• Supervise up to ten employees.
• Oversee inspections, diagnosis and repair of domestic, European and Asian vehicles.
• Maintain accurate inventory counts.
• Maintain overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

Leadership

Team building

Customer service

Communication

Flex schedule

Automotive knowledge

Driver's license

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license