Service Writer - Truck & Trailer Support

FleetPride, Inc.; Bemidji (MN); On-site; USD 17,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401k

Paid time off

Holidays

Monthly bonuses

Job summary

FleetPride, the nation's largest aftermarket distributor of heavy-duty truck and trailer parts, is seeking an organized Office Administrator to support service operations. You will handle invoicing, order tracking, scheduling repairs, and processing payments, while communicating with customers, technicians, and suppliers.

Proficiency with Google Sheets and Excel is preferred. This role involves maintaining records, clerical tasks, and contributing to a dynamic shop environment.

Qualifications

• Strong verbal and written communication skills.
• Proven customer service abilities.
• Good organizational and multitasking capabilities.

Responsibilities

• Answer phones, direct calls and take messages.
• Prepare invoices and open repair orders, reports and memos.
• Schedule repairs and coordinate road calls with technicians.
• Process payments (credit card, cash, and accounts) and monitor customer accounts.
• Maintain filing, inventory, and basic bookkeeping records.

Skills

Communication

Customer service

Organization

Education

High school diploma

Tools

G-Suite

Excel

Word

Job description

FleetPride, the nation's largest aftermarket distributor of heavy-duty truck and trailer parts, is seeking an organized Office Administrator to support service operations. You will handle invoicing, order tracking, scheduling repairs, and processing payments, while communicating with customers, technicians, and suppliers.

Proficiency with Google Sheets and Excel is preferred. This role involves maintaining records, clerical tasks, and contributing to a dynamic shop environment.