Truck & Trailer Service Estimator

FleetPride; Houston (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

FleetPride in Houston, TX is seeking a Service Writer with a strong mechanical understanding of trucks and trailers. You will communicate repair details to customers, schedule services, and prepare invoices and reports.

You will support the Service Manager and Technicians, handle payments, and maintain filing and inventory systems. Proficiency with Google Sheets/Excel is preferred; excellent written and verbal communication is essential.

Qualifications

• Firm mechanical understanding of trucks and trailers.
• Average PC skills; G-Suite, Excel, Word preferred.
• Strong written and verbal communication; proven customer service.
• Ability to sell FleetPride products and services.

Responsibilities

• Communicate with customers, employees and others to answer questions and explain repairs; schedule repairs and address complaints.
• Support Service Manager and Technicians with daily needs.
• Prepare invoices, open repair orders, reports, memos, and other documents using Google Sheets and Excel.
• Determine customer account status and any payment needs prior to scheduling work.
• Answer phones, direct calls and take messages.
• Obtain authorization for credit card payments and process payments.
• Maintain filing, inventory, mailing, and database systems; basic bookkeeping.

Skills

Communication skills

Customer service

Sales ability

Attention to detail

Education

High school diploma

Tools

G-Suite

Excel

Word

Job description

FleetPride in Houston, TX is seeking a Service Writer with a strong mechanical understanding of trucks and trailers. You will communicate repair details to customers, schedule services, and prepare invoices and reports.

You will support the Service Manager and Technicians, handle payments, and maintain filing and inventory systems. Proficiency with Google Sheets/Excel is preferred; excellent written and verbal communication is essential.