Service Writer - Tire & Auto Care, Flexible Hours

Pine Belt CDJR MS; Florida; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) with Company Match

Health, Dental, Vision, and Life Insur

Paid Time Off

Paid On-the-Job Training

Job summary

Southern Tire Mart is hiring for a position that requires excellent customer service skills to greet customers and explain services. Responsibilities include managing service tickets, coordinating schedules with technicians, and processing payments.

The successful candidate must have a high school diploma and be able to communicate effectively. Familiarity with POS systems and knowledge of automotive services is a plus.

Qualifications

• High school diploma or GED required.
• At least 18 years of age and pass a pre-employment drug screen.
• Previous experience in sales, service writing, or customer service preferred.
• Strong verbal and written communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Knowledge of automotive or commercial tire services is a plus.

Responsibilities

• Greet customers in a professional and friendly manner.
• Explain available services, promotions, and special offerings.
• Create and manage service tickets in the system.
• Coordinate repair schedules with technicians and provide status updates.
• Communicate clearly about costs, timelines, and additional work needed.
• Process customer payments and handle necessary paperwork.
• Maintain accurate and organized service records.
• Assist in maintaining a clean and welcoming front counter area.
• Ensure customer interactions reflect the company's service standards.

Skills

Customer service

Sales experience

Communication skills

Multitasking

Basic computer skills

Education

High school diploma or GED

Tools

POS/service management systems

Job description

Southern Tire Mart is hiring for a position that requires excellent customer service skills to greet customers and explain services. Responsibilities include managing service tickets, coordinating schedules with technicians, and processing payments.

The successful candidate must have a high school diploma and be able to communicate effectively. Familiarity with POS systems and knowledge of automotive services is a plus.