Service Writer & Repair Coordinator

M Holding Co; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

M Holding Co in Phoenix is seeking a Service Writer to assist customers with their equipment repair needs. You will prepare service schedules, verify work orders, and communicate progress with customers.

The ideal candidate has a high school diploma or GED, with at least 2 years of relevant experience. Strong interpersonal communication, organizational skills, and a positive attitude are essential for success in this active and customer-focused role.

Qualifications

• High School diploma (or GED) required with relevant experience.
• Minimum 2 years of experience in a similar role.
• Excellent communication and problem-solving skills are essential.

Responsibilities

• Assist customers with equipment repair needs.
• Prepare and post the daily Service Schedule.
• Verify work order redos and ensure tracking of labor and expenses.

Skills

Interpersonal and communication skills

Computer/organizational skills

Customer service skills

Problem-solving skills

Basic accounting skills

Education

High School diploma (or GED)

Minimum 2 Years of Relevant Experience

Tools

Microsoft Office (Excel, Word, Outlook, Access)

Job description

M Holding Co in Phoenix is seeking a Service Writer to assist customers with their equipment repair needs. You will prepare service schedules, verify work orders, and communicate progress with customers.

The ideal candidate has a high school diploma or GED, with at least 2 years of relevant experience. Strong interpersonal communication, organizational skills, and a positive attitude are essential for success in this active and customer-focused role.