Service Writer: Proposals, Sales & Customer Solutions

West Coast Energy Systems; Stockton (CA); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical plans

Dental & vision insurance

Life insurance

Long-term disability

401(k) retirement benefits

Paid holidays

Résumé du poste

Energy Systems, a leading Generac Industrial Distributor, seeks a Service Writer to capture technician recommendations, assess plausibility, and drive the repair proposal process. You will collaborate cross-functionally to develop customer proposals and guide clients toward the best options.

This role requires strong communication and multi-tasking to keep active proposals moving forward. The position emphasizes outbound sales in an industrial power solutions environment, with responsibilities

Qualifications

• High School Diploma or GED required.
• 2 years' experience in a customer facing environment.

Responsabilités

• Drive sales in assigned territory through outbound efforts to engage, grow and retain customers.
• Manages sales process via calls, email, web chats to develop and grow relationships with customers to achieve channel sales goals and program goals.
• Assist customers with pricing and availability, order processing and order status.
• Resolves issues by working with the customer, territory sales team, and/or any pertinent internal departments.
• Acts as liaison between customers and service operations team.
• Delivers sales presentations and product updates to service sales team and senior sales manager.
• Providing customers with product details - features, benefits, competitive comparison
• Assisting with the promotion of new product launches
• Guiding customers to utilize tools available to confirm correct product
• Continually driving engagement of our customers to all applicable resources and programs
• Reviews resources and business-building tools available for our partners to assist in their success
• Promotes channel programs and benefits of participating in these programs
• Inform and educate on promotional opportunities available to customers to enhance relationship and continue to foster and grow sales

Connaissances

Excellent communication

Presentation skills

Problem solving

Independent work

Time management

Formation

Associate degree

Description du poste

Energy Systems, a leading Generac Industrial Distributor, seeks a Service Writer to capture technician recommendations, assess plausibility, and drive the repair proposal process. You will collaborate cross-functionally to develop customer proposals and guide clients toward the best options.

This role requires strong communication and multi-tasking to keep active proposals moving forward. The position emphasizes outbound sales in an industrial power solutions environment, with responsibilities