Service Sales Representative

West Coast Energy Systems; Phoenix (AZ); Sur place; USD 80 000 - 110 000; Plein temps

Résumé du poste

Energy Systems seeks a Service Sales Representative to grow aftermarket parts and service within the assigned territory. You will promote service and parts departments to increase PM agreements, repairs, rentals, fuel tank remediation, and position Energy Systems as the primary source for aftermarket parts and service of power generation equipment.

The role requires a four-year degree or equivalent sales experience, cold calling, and a customer-facing sales background.

Qualifications

• Four-year college degree or equivalent industrial sales experience required.
• 1 year cold calling via phone and in person.
• 1 year customer-facing sales role that includes negotiation, presentation, and conflict resolution.

Responsabilités

• Develop sales proposals of generator products for customers and present to plant engineers, maintenance personnel, purchasing agents, and/or executives.
• Develop aftermarket program proposals for the generator service department for customers and present to plant engineers, maintenance personnel, purchasing agents, and/or executives.
• Research and evaluate customer application and aftermarket parts to properly size and develop a recommendation meeting customer needs.
• Establish industry contacts and develop a list of potential customers.
• Follow up on sales leads and make cold calls.
• Maintain understanding of industry trends, technical developments, and government regulations.
• Close sales and meet established quotas and revenue goals.
• Resolve customer problems with product and/or services and coordinate deliveries.

Connaissances

Sales skills

Presentation

CRM usage

Communication

Formation

Four-year degree or equivalent experience

5+ years industrial sales experience

Outils

CRM tool

Description du poste

We are Energy Systems, the leader in industrial power solution sales, service, and rentals.

With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

The Service Sales Representative will be responsible for increasing aftermarket parts and service business within their assigned territory. This role will promote the company's service and parts departments to increase sales in PM agreements, equipment repairs rental equipment, fuel tank remediation and generally promote Energy Systems as the primary source for aftermarket parts and service of power generation equipment.

MINIMUM QUALIFICATIONS

• Four-year college degree or equivalent industrial sales experience is required.
• 1 year cold call via phone and in person
• 1 year customer facing sales role that includes negotiation, presentation, and conflict resolution

PREFERRED QUALIFICATIONS

• 5+ years college degree or equivalent industrial sales experience is required.
• Knowledge in remote monitoring solutions and connectivity or similar
• Knowledge of load banking, NFPA 110 requirements, and fuel polishing
• Utilization of a CRM tool, pulling reports, and analyzing data

Essential Duties and Responsibilities

• Develop sales proposals of generator products for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives
• Develop Aftermarket program proposals for the generator service department for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives
• Research and evaluate customer application and necessary aftermarket parts to properly size and/or develop an aftermarket recommendation that meets the customer's needs
• Ensure the establishment of industry contacts and develop a list of potential customers
• Follow up on sales leads and make cold calls
• Maintain updated understanding of industry trends, technical developments, and government regulations that effect target markets
• Proactively act to close sales and finalize contractsMeet established sales quotas and revenue goals
• Resolve customer's problems with product and/or services
• Follow up on product deliveries
• Monitor and work within established expense allowance
• Generate detailed scope of supply (PMU) and provide to Application Engineer or Service Manager for processing
• Update and maintain Quote Logs
• Maintain Sales Itinerary Report (Weekly)
• Maintain Sales Calls Report (Monthly)
• Other Duties as assigned and the following

Knowledge, Skills and Abilities

• Well-developed sales and presentation skills
• Computer literacy is required, including a working knowledge of applications such as Outlook, Word, PowerPoint, and Excel
• Strong knowledge of Power Generation equipment
• Basic mechanical and technical aptitude including geometric and other mathematical formulas
• Excellent oral and written communication skills
• Proven interpersonal skills with both internal and external customers
• Basic marketing knowledge
• Must be able to handle high pressure situations and adapt well to changes in the market

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel up to 60% within the territory.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.