Service Writer & Office Administrator — Growth & Benefits

C & B Ag; Glendive (MT); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Paid Holidays

PTO starts at 3 weeks

Training programs

Job summary

C & B Operations, LLC in Glendive, MT is seeking a Service Writer/Office Administrator to support the service department and handle light office tasks. Report to the service manager and work with customers to coordinate repairs.

Candidates should have strong attention to detail and a customer-service mindset for a fast-paced environment; experience in administrative, accounting, or service department roles is preferred.

Qualifications

• Previous customer service, administrative, accounting, or service department experience, required.
• Basic knowledge of accounting, billing, and financial transactions.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Responsibilities

• Coordinates service schedules, repair approvals, and customer communications.
• Reviews work orders for accuracy, processes invoices, and closes completed repairs.
• Processes warranty claims and coordinates warranty parts returns.
• Maintains accurate customer, equipment, and service records.
• Monitors technician time, attendance, efficiency, and repair progress.
• Answers phones, greets customers, and resolves service-related questions.
• Processes accounts payable and assists with accounts receivable collections.
• Prepares deposits and reconciles cash and credit card transactions.
• Processes employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintains organized service records, supplies, vehicles, and department documentation.

Skills

Customer service

Administrative work

Accounting

Service dept experience

Microsoft Office

Attention to detail

Communication

Organizational skills

Job description

C & B Operations, LLC in Glendive, MT is seeking a Service Writer/Office Administrator to support the service department and handle light office tasks. Report to the service manager and work with customers to coordinate repairs.

Candidates should have strong attention to detail and a customer-service mindset for a fast-paced environment; experience in administrative, accounting, or service department roles is preferred.