Service Writer & Office Admin - Growth, PTO & Benefits

C & B Operations, LLC; South Dakota; Hybrid; USD 42,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Accident Insurance

Short-Term Disability

Life Insurance

401K with Company Match

Paid Time Off

Paid Holidays

Training Programs

Career Growth Opportunities

Job summary

C & B Operations, LLC, a multi-dealership John Deere network, seeks a Service Writer/Office Administrator in Corsica, SD. You will handle service coordination, invoicing, warranty processing, and essential office tasks in a fast-paced shop.

The role emphasizes customer service, attention to detail, and cross-functional collaboration with the service team. Growth and training opportunities are highlighted.

Qualifications

• Basic knowledge of accounting, billing, and financial transactions.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks

Responsibilities

• Coordinates service schedules, repair approvals, and customer communications.
• Reviews work orders for accuracy, processes invoices, and closes completed repairs.
• Processes warranty claims and coordinates warranty parts returns.
• Maintains accurate customer, equipment, and service records.
• Monitors technician time, attendance, efficiency, and repair progress.
• Answers phones, greets customers, and resolves service-related questions.
• Processes accounts payable and assists with accounts receivable collections.
• Prepares deposits and reconciles cash and credit card transactions.
• Processes employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintains organized service records, supplies, vehicles, and department documentation.

Skills

Attention to detail

Customer service

Communication

Financial transactions

Time management

Software learning

Tools

Microsoft Office

Job description

C & B Operations, LLC, a multi-dealership John Deere network, seeks a Service Writer/Office Administrator in Corsica, SD. You will handle service coordination, invoicing, warranty processing, and essential office tasks in a fast-paced shop.

The role emphasizes customer service, attention to detail, and cross-functional collaboration with the service team. Growth and training opportunities are highlighted.