Service Writer & Office Administrator

C & B Ag; Glendive (MT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits (Medical, Dental, V

PTO and holidays

Growth opportunities

Job summary

C & B Operations, LLC in Glendive, MT, is seeking a Service Writer/Office Administrator to support the service department and handle office tasks. The role reports to the service manager and emphasizes attention to detail and customer service in a fast-paced environment.

Responsibilities include coordinating service schedules, processing invoices and warranty claims, maintaining records, handling phones, and performing accounts payable/receivable tasks while providing excellent support to

Qualifications

• Previous customer service, administrative, accounting, or service department experience, required.
• Basic knowledge of accounting, billing, and financial transactions.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record.
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Responsibilities

• Coordinates service schedules, repair approvals, and customer communications.
• Reviews work orders for accuracy, processes invoices, and closes completed repairs.
• Processes warranty claims and coordinates warranty parts returns.
• Maintains accurate customer, equipment, and service records.
• Monitors technician time, attendance, efficiency, and repair progress.
• Answers phones, greets customers, and resolves service-related questions.
• Processes accounts payable and assists with accounts receivable collections.
• Prepares deposits and reconciles cash and credit card transactions.
• Processes employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintains organized service records, supplies, vehicles, and department documentation.

Skills

Customer service

Administrative experience

Accounting basics

Microsoft Office

Communication skills

Multi-tasking

Learning new software

Tools

Microsoft Office

Job description

C & B Operations, LLC in Glendive, MT, is seeking a Service Writer/Office Administrator to support the service department and handle office tasks. The role reports to the service manager and emphasizes attention to detail and customer service in a fast-paced environment.

Responsibilities include coordinating service schedules, processing invoices and warranty claims, maintaining records, handling phones, and performing accounts payable/receivable tasks while providing excellent support to