Service Writer & Office Administrator - Growth Path

C--; Corsica (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay based on experience

Excellent benefits: Medical, Dental, V

Progressive PTO and paid holidays

Growth opportunities and training

Job summary

C & B Operations, LLC, a progressive John Deere dealership in Corsica, SD, seeks a Service Writer/Office Administrator to support the service department and handle office tasks. Reports to the service manager and collaborates with technicians and customers in a fast-paced environment.

Key duties include coordinating service schedules, processing invoices, managing warranties, maintaining records, answering phones, and assisting with accounts payable/receivable.

Qualifications

• Basic knowledge of accounting, billing, and financial transactions.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn business software.
• Ability to handle confidential customer, employee, and financial information.
• Valid driver's license and safe driving record
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Responsibilities

• Coordinates service schedules, repair approvals, and customer communications.
• Reviews work orders for accuracy, processes invoices, and closes completed repairs.
• Processes warranty claims and coordinates warranty parts returns.
• Maintains accurate customer, equipment, and service records.
• Monitors technician time, attendance, efficiency, and repair progress.
• Answers phones, greets customers, and resolves service-related questions.
• Processes accounts payable and assists with accounts receivable collections.
• Prepares deposits and reconciles cash and credit card transactions.
• Processes employee timecards, leave, onboarding paperwork, and other administrative tasks.
• Maintains organized service records, supplies, vehicles, and department documentation.

Skills

Attention to detail

Customer service

Microsoft Office

Billing and invoicing

Communication

Time management

Tools

Microsoft Office Suite

Accounting software

Job description

C & B Operations, LLC, a progressive John Deere dealership in Corsica, SD, seeks a Service Writer/Office Administrator to support the service department and handle office tasks. Reports to the service manager and collaborates with technicians and customers in a fast-paced environment.

Key duties include coordinating service schedules, processing invoices, managing warranties, maintaining records, answering phones, and assisting with accounts payable/receivable.