Automotive Service Writer

Wells County Chamber of Commerce

Bluffton (IN)

In loco

USD 32.000 - 52.000

Tempo pieno

3 giorni fa

Candidati tra i primi

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Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Descrizione del lavoro

Wells County Chamber of Commerce seeks an automotive service writer to act as the bridge between customers and technicians, ensuring customer needs are understood and that recommended repairs are clearly communicated. The role includes preparing repair orders, obtaining signatures, and entering details into the service database.

The position is full-time with standard business hours, located in Bluffton, IN, and requires a high school diploma or equivalent.

Competenze

High School diploma or equivalent required.
Automotive service experience preferred.
Strong communication between customers and technicians essential.

Mansioni

Act as liaison between customer and technician to ensure needs and recommended services are understood.
Prepare repair orders (RO), obtain approvals, and enter RO into service database.

Conoscenze

Communication

Customer liaison

Auto service

Warranty knowledge

Formazione

High School diploma or equivalent

Descrizione del lavoro

Job Description

Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician, and the needed & recommended service/repairs are understood by the customer

Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.

As a service writer, you will be responsible for determining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician, and the needed & recommended service/repairs are understood by the customer